The education company accepts applications regarding real-time assistance at its primary Kaplan Schweser phone number, 877-311-9770. A dedicated specialist serves customers at this toll-free line to assist with courses, accounts, or technical issues with your learning materials. If you call outside the United States, use the following international line: +1-608-779-8327. Alternatively, you can fax 608-779-5877 if telephone support is unavailable.
The main Kaplan Schweser email address for written support is staff@kaplan.com. Use it for general support. Need technical support? It is available at online@schweser.com. And regarding privacy policy, contact a dedicated specialist at privacy@kaplan.com. When formulating your inquiry in writing, include your account details or course information for a quick and precise response. Also, attach any relevant documents if necessary to clarify your inquiry further.
The Kaplan Schweser customer service team operates at different times. Customer support via phone, chat, and email is available Monday through Friday from 9 a.m. to 6 p.m. EST. The course access support is provided Monday through Friday from 9 a.m. to 10 p.m. EST. The best times for receiving prompt support are Tuesday through Friday from 10 a.m. to 4 p.m. EST.
The company allows you to contact Kaplan Schweser online in two main ways. Click on the orange “Chat” button on the right side if you need real-time assistance from the virtual agent. When the pop-up window opens before you, fill out all the necessary fields, including your name, email, and chat subject. Then click on the “Start Chat” button. Kaplan Schweser support is also available through a contact form on the “Contact Us” page. In it, you should fill in all the necessary fields with your contacts and other data and a detailed description of your inquiry.
