Contact Kansas City Chiefs Customer Service
How to Reach a Person at Kansas City Chiefs
Verified Contact Information
Toll-Free Number:
-
1-888-992-4433Group Tickets
Customer Service:
-
1-816-920-4237Fan Experience
-
1-816-920-9400Ticket Office
-
1-816-920-9300
Accessibility:
accessibility@nfl.com
Customer Service:
fanexperience@chiefs.com
Fan Experience
ticketoffice@chiefs.com
Ticket Office
Events/ Guest Relations:
Legal:
Sales/ Reservations:
Kansas City Chiefs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Kansas City Chiefs Phone Number
1 (888) 992-4433
Average Hold Time
00:00:13
Average Calls duration
1 minute
Most Popular Kansas City Chiefs Email Address
fanexperience@chiefs.com
Kansas City Chiefs Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
Kansas City Chiefs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Kansas City Chiefs Phone Number | 1 (888) 992-4433 |
| Average Hold Time | 00:00:13 |
| Average Calls duration | 1 minute |
| Most Popular Kansas City Chiefs Email Address | fanexperience@chiefs.com |
| Kansas City Chiefs Live Agent Availability | 5% of callers successfully reach a real person |
| Issue Resolution Rate | Low (28% reported full resolution) |
| Kansas City Chiefs Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Prepare before the call to Kansas City Chiefs | Email, phone number or first and last name |
Contact Information
Kansas City Chiefs Website:
Kansas City Chiefs Help Center:
Corporate Office Address:
Kansas City Chiefs
1 Arrowhead Drive
Kansas City,
Missouri
64129
United States
Other Info (opening hours):
Office Hours:
Monday - Friday: 8:30am - 5:00pm
Saturday - Sunday: 9:00am - 1:00pm
Fax:
+1(816) 920-4570
Summary of Kansas City Chiefs Customer Service Calls
99
TOTAL
CALLS
CALLS
01:03
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kansas City Chiefs?
Request for Information Question:
- “I need help”
- “Check on photo pkg”
- “Question about premium parking”
Product/ Service Question:
- “Wrongful and Harmful treatment to Workers and Customers”
- “Upset at play calling”
- “Date for Chiefs Raider game in Las Vegas”
Shipping and Delivery Question:
- “I never received my preorder. I’ve for over two months speaking with supervisors numerous representative. I was promised over and over that once the warehouse received the package back from the PO in Las Vegas Nevada, it would mail it to my new add”
- “Received wrong size t-shirts”
- “I'm haven't received my season ticket gift”
Account Question:
- “Signing up to play for the Kansas City Chiefs”
- “I had my wife log in to the app with my account on her phone to download our season tickets for tomorrow, now it says our pass is disabled and we have to reach out to you to resolve the issue.”
- “I'm a hospice liasion for St. Joseph MO. The Chiefs training camp is located a few blocks away from a nursing home I have an account at. There are several fans in the nursing home. Was hoping members form the team of the KC wolve could drop in.”
Employment Question:
- “Job inquisition”
Payments and Charges Question:
- “Stm payment info”
- “Credit to account for tix sold thru Ticketmaster”
Return/ Replace Question:
- “Return”
- “Address change”
Activation/ Cancellation Question:
- “I need to cancel a order”
Other Question:
- “Info about locker room furnishings”
- “Dr Carl Peterson was my former instructor and coach at Donoma State University”
- “Patrick mahomes”
Compare Kansas City Chiefs Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Kansas City Chiefs