Skip to content
Season tickets are already available on the official website.

Contact Kansas City Chiefs Customer Service

How to Reach a Person at Kansas City Chiefs

Verified Contact Information

Toll-Free Number:

  • 1-888-992-4433
    Group Tickets
Call Now
Send Message

Customer Service:

  • 1-816-920-4237
    Fan Experience
  • 1-816-920-9400
    Ticket Office
  • 1-816-920-9300

Sales/ Reservations:

  • 1-816-920-4839
    Premium Seating and Suites

Accessibility:

accessibility@nfl.com

Customer Service:

fanexperience@chiefs.com
Fan Experience
ticketoffice@chiefs.com
Ticket Office

Events/ Guest Relations:

tours@chiefs.com

Legal:

consumerprivacy@chiefs.com
CCPA Inquiries

Sales/ Reservations:

grouptickets@chiefs.nfl.com
Group Tickets
chiefsvip@chiefs.nfl.com
Premium Seating and Suites
seasontickets@chiefs.com
Tickets

Kansas City Chiefs Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kansas City Chiefs Phone Number
1 (888) 992-4433
Average Hold Time
00:00:13
Average Calls duration
1 minute
Most Popular Kansas City Chiefs Email Address
fanexperience@chiefs.com
Kansas City Chiefs Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
View full overview

How to Contact Kansas City Chiefs?

Most Popular Number:

(888) 992-4433
Group Tickets
Total calls: 62 Issues resolved: 10 Last call: Jul 13, 2026

The Kansas City Chiefs customer service provides several contact channels for customers to seek information. For assistance with General questions, call 1-888-992-4433, which is especially dedicated to group ticket sales. The Kansas City Chiefs phone number for the Ticket Office is 1-816-920-9400. Additionally, the Fan Experience department can be called at 1-816-920-4237 to address many fan-related issues. Moreover, individuals who wish to know more about premium seating and suites can call the Kansas City Chiefs phone number at 1-816-920-4839. Users can also Visit the Kansas City Chiefs office address to get in-person assistance at 1 Arrowhead Drive, Kansas City, Missouri 64129, United States.

The Kansas City Chiefs email support is available for departments to smooth out communication. For accessibility, fans can send Kansas City Chiefs email to accessibility@nfl.com. Moreover, premium seating and suite inquiries can be addressed to chiefsvip@chiefs.nfl.com. To send Kansas City Chiefs emails with ticket-related concerns, use ticketoffice@chiefs.com. General questions related to fan experience can be mailed to fanexperience@chiefs.com. Similarly, for legal purposes, including CCPA, customers can use consumerprivacy@chiefs.com. The designated Kansas City Chiefs email for sales and reservations for group tickets are handled through grouptickets@chiefs.nfl.com. Fans with season ticket-related questions can email seasontickets@chiefs.com, ensuring that the appropriate team handles each inquiry.

For online support, the Kansas City Chiefs website offers a variety of tools. To do so, visit the Kansas City Chiefs website and click on the "Contact Us" section. Here, you will find links for submitting lost and found claims or reporting a problem. Also, the Kansas City Chiefs Mobile App keeps fans connected year-round, offering mobile ticketing, team updates, and stadium maps to enhance game day experiences. Another great feature that is helpful for users is Chiefs Kingdom Rewards, which lets fans earn and redeem points for prizes. Fans who want to know more about stadium tours can email Tours@chiefs.com. The Fan Experience team is available during business hours. The Kansas City Chiefs' business hours are from 8:30 AM to 5:00 PM on weekdays, Monday through Friday. On Saturdays, the active hours are from 9:00 AM to 1:00 PM. For all games, support is on the field from four hours before kickoff to an hour after. One can reach the team with a Kansas City Chiefs email at fanexperience@chiefs.com or by dialing 1-816-920-4237 to get help in real time. Thus, the team provides a comprehensive system for support so that an excellent experience can be created by and with the Kansas City Chiefs.

PissedConsumer Club

Contact Information

Kansas City Chiefs Website:

Kansas City Chiefs Help Center:

Corporate Office Address:

Kansas City Chiefs
1 Arrowhead Drive
Kansas City, Missouri 64129
United States

Other Info (opening hours):

Office Hours:

Monday - Friday: 8:30am - 5:00pm

Saturday - Sunday: 9:00am - 1:00pm

More contact details

Fax:

+1(816) 920-4570

Summary of Kansas City Chiefs Customer Service Calls

99 TOTAL
CALLS
01:03 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kansas City Chiefs?

Request for Information Question:

  • “I need help”
  • “Check on photo pkg”
  • “Question about premium parking”

Product/ Service Question:

  • “Wrongful and Harmful treatment to Workers and Customers”
  • “Upset at play calling”
  • “Date for Chiefs Raider game in Las Vegas”

Shipping and Delivery Question:

  • “I never received my preorder. I’ve for over two months speaking with supervisors numerous representative. I was promised over and over that once the warehouse received the package back from the PO in Las Vegas Nevada, it would mail it to my new add”
  • “Received wrong size t-shirts”
  • “I'm haven't received my season ticket gift”

Account Question:

  • “Signing up to play for the Kansas City Chiefs”
  • “I had my wife log in to the app with my account on her phone to download our season tickets for tomorrow, now it says our pass is disabled and we have to reach out to you to resolve the issue.”
  • “I'm a hospice liasion for St. Joseph MO. The Chiefs training camp is located a few blocks away from a nursing home I have an account at. There are several fans in the nursing home. Was hoping members form the team of the KC wolve could drop in.”

Employment Question:

  • “Job inquisition”

Payments and Charges Question:

  • “Stm payment info”
  • “Credit to account for tix sold thru Ticketmaster”

Return/ Replace Question:

  • “Return”
  • “Address change”

Activation/ Cancellation Question:

  • “I need to cancel a order”

Other Question:

  • “Info about locker room furnishings”
  • “Dr Carl Peterson was my former instructor and coach at Donoma State University”
  • “Patrick mahomes”

Compare Kansas City Chiefs Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Kansas City Chiefs? What happened? What can we help you with?
Submit review Don't show this popup