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Contact Kane Footwear Customer Service

How to Reach a Person at Kane Footwear

Verified Contact Information

Toll-Free Number:

  • 1-833-324-6570
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Send Message

Customer Service:

support@kanefootwear.com

General Info:

info@kanefootwear.com

Kane Footwear Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kane Footwear Phone Number
1 (833) 324-6570
Most Popular Kane Footwear Email Address
support@kanefootwear.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Return/ replace, refund, shipping and delivery
View full overview

How to Contact Kane Footwear?

The toll-free Kane Footwear phone number, (833) 324-6570, is the company's only official helpline. In addition to general inquiries and assistance, it has been established to discuss technical concerns, feedback, and complaints with company representatives. However, phone support hours are limited to 9:00 AM to 5:00 PM EST, Monday through Friday. To ensure efficient assistance, customers must reach out within these hours.

The Kane Footwear contact email, support@kanefootwear.com, is one of the two official addresses for contacting company agents for general and technical assistance. Those consulting can request information about the company's services and offerings at info@kanefootwear.com. Unlike the official helplines, customers can use these email addresses to submit their requests outside working hours as well. However, Kane Footwear's customer service will only respond within the mentioned hours.

The Kane Footwear headquarters is located at 55 Post Road West (3rd Floor), Westport, Connecticut 06880, United States. Consulting this address via mail or in person is recommended for those unable to receive satisfactory online assistance. However, it may be comparatively time-consuming and is not ideal in urgent cases.

To reach Kane Footwear customer service online, visit the company's official website and click Contact Us on the homepage. For instance, clients with general queries can consult the FAQs or visit the Help Center page for self-assistance. However, if the matter is difficult to resolve on your own, email it to the agent or submit the Kane Footwear contact form for a response within 24 hours. Clients can also contact the customer care team via live chat by clicking the icon in the bottom-right corner of the page during business hours.

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Contact Information

Kane Footwear Website:

Kane Footwear Help Center:

Corporate Office Address:

Kane Footwear, LLC
55 Post Road West (3rd Floor)
Westport, Connecticut 06880
United States

Other Info (opening hours):

Customer Service Hours (EST):

Monday - Friday: 9:00am - 5:00pm

More contact details

Why Customers Call Kane Footwear?

Top Reasons of Customers Calls

  • Shipping and Delivery 26%
  • Return/ Replace 23%
  • Customer Inquiries & Issues 21%
  • Refund 8%
  • Product/ Service 8%
  • Request for Information 8%
  • Payments and Charges 3%
  • Staff 2%

Shipping and Delivery

26%
  • "Only got one of my packages"
  • "Order not shipped"
  • "Wrong product"

Return/ Replace

23%
  • "Change shoe size"
  • "Returning shoes"
  • "Returns I have no computer"

Customer Inquiries & Issues

21%
  • "Didn't receive order"
  • "Trying to buy online"
  • "Buy shoes"

Refund

8%
  • "Refund for shoes I did not order"
  • "Where's my refund?"
  • "Where's my refund"

Product/ Service

8%
  • "Shoe broke"
  • "Purchase item"
  • "Problem with return"

Request for Information

8%
  • "Question on boys youth size"
  • "Confirming the 3.75 charge that gets you 90 day return."
  • "Order status confusion #677703"

Payments and Charges

3%
  • "Customer credit"
  • "Billing issue"

Staff

2%
  • "Need customer service, submitting an email has gotten me no where."

Compare Kane Footwear Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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