Review about Kalorik Coffee Maker from Saint Paul, Minnesota

1 of 2 Kalorik reviews

I bought a Kalorik coffee maker through Rakuten.It failed after 2 months.

I contacted Kalorik. They acknowledged that the product was defective and that Iwas entitled to a refund. The product was no longer being made, so store credit was the best I could do. I was told that I could only receive the credit by going through their customer service line and talking to a human.

So far, Ihave spent over 2 hours on hold waiting for someone to answer the phone. On two occasions, I have waiting for over thrity minutes - no acknowledgement, no wait time estiimates, no messaging whatsoever.

I am out $52.00 with no hope for resolution.rmaki10@comcast.net

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service

Reason of review:
Damaged or defective
Product or service
Kalorik Coffee Maker
Review category
Appliances and Electronics
review #750537

Author wants to be contacted by the company. Learn more

Had an experience with Kalorik? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 2 Kalorik reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Kalorik.
Filing a new complaint about
×