Kaiser Permanente California

19 of 301 Kaiser Permanente reviews

Kaiser Healthcare California has not had as part of its "physical" SOP a hearing test.I realized this out of my aging mother's experience.

She's been a Kaiser member for over a decade. Her hearing deteriorate significantly through the course of several "physicals". As a side note, she strongly resisted her children's insistence that she attend a hearing test. In 2014 December I finally sneakily confronted her physician immediately after one of her "physicals" as asked if it was obvious that she had hearing difficulty.

The physician acknowledged that he noted some hearing difficulty. He also noted that she had repeated herself several times; she had developed short-term memory difficulties of which I was acutely aware. Subsequently he scheduled for her a hearing test. Her hearing had deteriorated 50dB low to high in frequency, a flat reduction.

January 2016 I was able to find just published research firmly linking elderly individuals hearing deterioration with deterioration of short-term memory and ability to form new long-term memories.

It is not yet known if correction of hearing loss will protect against memory failure.Regardless, Kaiser Healthcare California's SOP should actively seek to detect hearing loss in its membership.

This review is a subjective opinion of a user.
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  • What I liked
    • Frendly staff
  • What I disliked
    • Completeness of services is less than i expected

Reason of review:
Poor customer service
Product or service
Physical Examination
Review category
Hospitals, Clinics and Medical Centers, Doctors
review #958564

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19 of 301 Kaiser Permanente reviews

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