Contact K12 Customer Service
K12 Phone Numbers and Emails
Toll-Free Number:
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(866) 512-2273
Customer Service:
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(866) 571-4310Computer Returns Team (Reclamation)
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(877) 512-7748For Tuition-based Private Schools
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(703) 436-3316For Tuition-based Private Schools (From Outside the U.S)
K12 Emails:
How to Contact K12 Customer Service?
Most Popular Number:
| Total calls: 50 | Issues resolved: 4 | Last call: Apr 21, 2025 |
K12 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call K12 is 8665122273. 64% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 5 minutes.
Be prepared for the call as K12 may ask you for the following information to identify you as a customer: phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call K12 is 8665122273. 64% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 5 minutes.
Be prepared for the call as K12 may ask you for the following information to identify you as a customer: phone number or address or zip code.
People call K12 mainly because of request for information, product/ service and return/ replace.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact K12 is privacy@k12.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
K12 Website:
K12 Help Center:
Corporate Office Address:
Other Info (opening hours):
K12 is now Stride, Inc.
Summary of K12 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call K12?
Request for Information Question:
- “To speak with representatives”
- “I’m trying to find out how to send in documents for Josiah”
- “I am trying to self enroll and it will not allow to enter my information on the account holder as well as the student sections of the enrollment form.”
Product/ Service Question:
- “Broken computer”
- “I can't reach my email in my quick links aren't working”
- “Called for a new laptop my kid tablet is damaged”
Return/ Replace Question:
- “We returned our computer because of shipping labels sent to us and we need our computer shipped back”
- “Return”
- “NEED 3 RETURN LABELS FOR K 12 RETURNS”
Account Question:
- “Can't log in”
- “School account”
- “Log in”
Employment Question:
- “Job”
- “W2”
Refund Question:
- “Refund”
Other Question:
- “Can’t get into class conncets”
- “They think soon it's graduated from k12 but he is only in second grade he needs to keep his supplies”
- “Re- enrollment for the 24-25 school year”
About
K12 was started in 1999. It was a call voiced by a growing number of parents whose children's needs were not being met by traditional education models. Their children were bored by the pace of the traditional classroom, left behind by the pace of the classroom, or just getting lost in the shuffle. While traditional brick and mortar schools work for many children, they restrict many others for a variety of reasons. At K12, the mission has remained steadfast: to provide any child access to exceptional curriculum and tools that enable him or her to maximize his or her success in life, regardless of geographic, financial, or demographic circumstance. K12 has become a leader in providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country. K12 is based in Herndon, VA.
K12 is ranked 360 out of 2142 in Education category
Compare K12 Customer Service To
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