K12 Phone Numbers and Emails

Toll-Free Number:

  • (866) 512-2273
Send Message

Customer Service:

  • (866) 571-4310
    Computer Returns Team (Reclamation)
  • (877) 512-7748
    For Tuition-based Private Schools
  • (703) 436-3316
    For Tuition-based Private Schools (From Outside the U.S)
  • (855) 653-4141
    Private School Options
  • (866) 968-7512
    Public School Options
  • (877) 895-1754

Accounting/ Billing:

  • (703) 483-7161

Investors/ Franchasing:

  • (571) 392-2606

Media:

  • (571) 353-7778

Sales/ Reservations:

  • (866) 512-6463
    Individual Course Purchase
  • (877) 431-9635

K12 Emails:

Accounting/ Billing
Investors/ Franchising
Legal
Privacy Inquiries
Media
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

K12 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call K12 is 8665122273. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as K12 may ask you for the following information to identify you as a customer: phone number or address.

View full overview ›

How to Contact K12 Customer Service?

Most Popular Number:

(866) 512-2273
Total calls: 45 Issues resolved: 4 Last call: May 22, 2024

K12 is an education company that provides various contact numbers for its services. For general customer service, customers can reach K12 customer service at 1-866-571-4310, and for computer returns and reclamation inquiries, dial 1-877-512-7748. Similarly, customers outside the US who need assistance with tuition-based private schools should dial the K12 phone number 1-703-436-3316.

1-855-653-4141 is the K12 phone number for inquiries about private school options. If you are interested in public school options, their dedicated line is 1-866-968-7512. Know about sales and reservation inquiries at 1-866-512-6463, and for individual course purchases, call K12 customer support at 1-877-431-9635. The K12 numbers serve various purposes, from addressing customer service needs to exploring education options.

Customers can seek online assistance from K12 via email customer support. The K12 email address is support@informedk12.com. If you are still determining whom to contact at your school or district for help, include essential details such as your name, email address, the name of your school or district, and the name of the form you have questions about.

Additionally, a contact form is available for assistance with the Informed K12 platform. However, suppose you require help regarding a recently submitted form, such as updating information or tracking progress. In that case, contacting someone directly at your school site or district is recommended, as they would be the most appropriate point of contact for these specific inquiries.

K12 operates with different business hours depending on the type of service you're seeking. For their Public School Options, you can reach them from 8 AM to Midnight ET on Monday to Friday, which provides extended availability. If you need assistance on the weekend, they are open from 9 AM to 7:30 PM ET on both Saturday and Sunday.

To know about private school options, their business hours are from 8 AM to 9 PM ET during weekdays, Monday through Friday. Over the weekend, they are available from 9 AM to 7:30 PM ET on Saturday and Sunday. If you are interested in Individual Course Purchase, their hours align with those of Private School Options, from 8 AM to 9 PM ET on weekdays, Monday through Friday, and from 9 AM to 7:30 PM ET on the weekend, Saturday and Sunday.

PissedConsumer Club

Contact Information

K12 Website:

K12 Help Center:

Corporate Office Address:

K12 Inc.
2300 Corporate Park Drive
Herndon, Virginia 20171
United States

Other Info (opening hours):

K12 is now Stride, Inc.

More contact details

K12 Rating Based on 5 Reviews

Rating details

1.2
more details
Customer service
Value for money
Product or Service Quality
Website

Rating stats

Rating trend

Summary of K12 Customer Service Calls

75 TOTAL
CALLS
04:28 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call K12?

Request for Information Question:

  • “I am trying to self enroll and it will not allow to enter my information on the account holder as well as the student sections of the enrollment form.”
  • “I need help with the forms to get my daughter in Road enrolled in school”
  • “I need help resetting my password”

Product/ Service Question:

  • “Broken computer”
  • “I can't reach my email in my quick links aren't working”
  • “Called for a new laptop my kid tablet is damaged”

Return/ Replace Question:

  • “We returned our computer because of shipping labels sent to us and we need our computer shipped back”
  • “Return”
  • “NEED 3 RETURN LABELS FOR K 12 RETURNS”

Account Question:

  • “Can't log in”
  • “School account”
  • “Log in”

Employment Question:

  • “W2”

Refund Question:

  • “Refund”

Other Question:

  • “Re- enrollment for the 24-25 school year”
  • “Recieved resolved issue email.”
  • “Fghjk”

About

Summary

K12 was started in 1999. It was a call voiced by a growing number of parents whose children's needs were not being met by traditional education models. Their children were bored by the pace of the traditional classroom, left behind by the pace of the classroom, or just getting lost in the shuffle. While traditional brick and mortar schools work for many children, they restrict many others for a variety of reasons. At K12, the mission has remained steadfast: to provide any child access to exceptional curriculum and tools that enable him or her to maximize his or her success in life, regardless of geographic, financial, or demographic circumstance. K12 has become a leader in providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country. K12 is based in Herndon, VA.

K12 reviews and complaints

K12 is ranked 346 out of 1670 in Education category

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