K12 Phone Numbers and Emails

Toll-Free Number:

  • (866) 512-2273

Customer Service:

  • (866) 571-4310
    Computer Returns Team (Reclamation)
  • (877) 512-7748
    For Tuition-based Private Schools
  • (703) 436-3316
    For Tuition-based Private Schools (From Outside the U.S)
  • (855) 653-4141
    Private School Options
  • (866) 968-7512
    Public School Options
  • (877) 895-1754

Accounting/ Billing:

  • (703) 483-7161

Investors/ Franchasing:

  • (571) 392-2606

Media:

  • (571) 353-7778

Sales/ Reservations:

  • (866) 512-6463
    Individual Course Purchase
  • (877) 431-9635

K12 Emails:

Accounting/ Billing
Investors/ Franchising
Legal
Privacy Inquiries
Media
Sales/ Reservations
More phone numbers and emails Less phone numbers and emails

K12 Contact Information

K12 Website:

K12 Help Center:

Corporate Office Address:

K12 Inc.
2300 Corporate Park Drive
Herndon, Virginia 20171
United States

Other Info (opening hours):

K12 is now Stride, Inc.

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K12 Rating Based on 5 Reviews

Rating details

1.4
more details
Product or Service Quality
Customer service
Value for money
Website

Rating stats

Rating trend

Summary of K12 Customer Service Calls

20 TOTAL
CALLS
02:28 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call K12 Customer Service?

Return/ Replace Question:

  • “Return”
  • “NEED 3 RETURN LABELS FOR K 12 RETURNS”

Product/ Service Question:

  • “Withdrawal”

Request for Information Question:

  • “I did not know how to start wheni have regiter and been access”

Other Question:

  • “Trouble getting my daughter's transcripts”
  • “Enrollment”
  • “I need a free usps pickup”

About

K12 Terms of Service
For purposes of the Terms, The User means the Member Account holder. As the parent or legal guardian of the Student(s), The Client always remain ultimately responsible for The User's Student(s)'s education. Impersonates any person or entity, including any employee or representative of K12. The User of company services also agree that The Customer will not harvest or collect information about the users or Members of this Site or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications. The Client further agree that The User of company services will not knowingly solicit or collect personal information from a minor (anyone under 18 years old) without appropriate prior verifiable parental consent. Personal information includes but is not limited to name, address, phone number, or name of their school.
To read more: https://www.k12.com/terms-of-use.html
K12 Privacy Policy
K12 Inc. seeks to maximize every child's potential by transforming the educational experience, and making it accessible, engaging and individualized. This Privacy Policy lets The Client of K12 know how The Company collect, use, share and protect information that www.k12.com may gather from K12.com and K12's other web sites, the K12 Online School ("OLS"), and the websites Website manage for schools (collectively, "Sites"). This policy also applies to information that K12 may collect from The User of Website outside of K12's' Sites, such as over the phone, by fax, through conventional mail, or by other means. By using any of the Sites, The User of Website agree to accept the terms of this Privacy Policy that are in effect at the time of use, including any provisions pertaining to changes to the Privacy Policy. An "Affiliate" of K12 Inc. is an entity that controls, is controlled by, or under common control with K12, where "control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management policies of an entity, whether through the ownership of securities, by contract or otherwise.
To read more: https://www.k12.com/privacy-policy.html
K12 FAQ
To read more: https://www.k12.com/general-faqs.html
K12 Pros and Cons

Pros: Daily headaches and meltdowns

Cons: Entire company is a con

Summary

K12 was started in 1999. It was a call voiced by a growing number of parents whose children's needs were not being met by traditional education models. Their children were bored by the pace of the traditional classroom, left behind by the pace of the classroom, or just getting lost in the shuffle. While traditional brick and mortar schools work for many children, they restrict many others for a variety of reasons. At K12, the mission has remained steadfast: to provide any child access to exceptional curriculum and tools that enable him or her to maximize his or her success in life, regardless of geographic, financial, or demographic circumstance. K12 has become a leader in providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country. K12 is based in Herndon, VA.

K12 reviews and complaints

K12 is ranked 236 out of 943 in Education category

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