Contact JW Player Customer Service
How to Reach a Person at JW Player
Verified Contact Information
Customer Service Number:
-
1-212-244-0140
Legal:
dmca@jwplayer.com
DMCA Inquiries
privacy@jwplayer.com
Privacy Inquiries
Media:
mktg@jwplayer.com
Marketing Inquiries
Sales/ Reservations:
JW Player Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular JW Player Phone Number
1 (212) 244-0140
Average Calls duration
2 minutes
Most Popular JW Player Email Address
dmca@jwplayer.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Account, request for information, payments and charges
JW Player Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular JW Player Phone Number | 1 (212) 244-0140 |
| Average Calls duration | 2 minutes |
| Most Popular JW Player Email Address | dmca@jwplayer.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 50% phone, 50% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
Contact Information
JW Player Website:
JW Player Help Center:
Corporate Office Address:
Longtail Ad Solutions, Inc
2 Park Avenue, 10th Floor
New York,
New York
10016
United States
Other Info (opening hours):
Other Location:
NYC Headquarters
8 W 38th St., Ste. 901,
New York, New York
10018, US
Summary of JW Player Customer Service Calls
4
TOTAL
CALLS
CALLS
01:43
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JW Player?
Account Question:
- “JW player hacked from someone”
Payments and Charges Question:
- “Paid to watch livestream wedding of Kristen and Reafe but your livestream dont work. nothing plays”
Request for Information Question:
- “Concerns were not address. Your company took payment but failed to deliver the service I paid for. Refund my payment”
Other Question:
- “Dmca”
Compare JW Player Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
JW Player