Contact Justworks Customer Service

To consult Justworks support via email, use one of the two published addresses according to the nature of your issue. Clients requesting help with general or technical concerns can write to support@justworks.com between customer service hours. For media or press-related concerns, press@justworks.com is the Justworks email. Consulting via email is best for general and non-urgent matters that require additional context or proof to be supported. However, sharing personal or sensitive information is unsafe, and it should not be preferred that such concerns be relayed. Instead, sending a letter or visiting the Justworks office would be better.

Clients can visit the Justworks headquarters for efficient assistance with complex and sensitive issues at 55 Water St, New York, New York 10041, United States. In-person visitation is also best to discuss confidential matters without the risk of privacy breaches. Consumers can also relay such concerns by sending a letter to the Justworks address, P.O. Box 7119, Church Street Station, New York, NY 10008-7119. However, it can take a few days or weeks for the problem to be resolved, and it is less feasible than Justworks' contact numbers and emails for urgent matters.

Justworks customer service actively assists users 24 hours and 7 days a week. However, the efficiency of responses can depend on the complexity of the issue and the contact method. Clients sharing general queries and concerns via calls or texts get efficient responses. Meanwhile, those requesting Justworks' help via email or mailing can expect a response within a few days. Hence, choosing the right contact option is always necessary when sharing your concerns with the agents.

To reach out via Justworks' chat, visit the company website and click on Help Center on the homepage. That will direct you to a new page with the option Chat with Us. Select that, and a window will open on the screen where you can request to chat with a live agent after specifying the product you need help with. The company website also features several numbers and emails that allow you to contact Justworks customer service for assistance. Users with general queries and concerns can browse the featured information for quick self-help.