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Contact JustPark Customer Service

JustPark Phone Numbers and Emails

Customer Service:

  • +44 203 318 9792

Business Customer Service:

  • +44 203 835 5995
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JustPark Emails:

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How to Contact JustPark?

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PissedConsumer Reporter
How to Contact JustPark?

If you have urgent issues related to parking, contact the JustPark customer service team at the following number: 0203-318-9792. Need business customer service? Call +44-203-835-5995. In addition, you can find answers to your questions on the “Help” page. To get access to it, follow “Help” in the top menu of the JustPark official website. If you cannot reach the company manager by phone, use written communication. We will describe it in the next block of answers in detail.

To contact the JustPark in writing, use the following email: help@justpark.com. This is the main address where you can ask questions on a wide range of matters, from asking about the features of parking to solving issues with finding a parking place. You can also contact the company via an online chat. For it, click on its icon on the “Help” page of the official company website.

The Justpark headquarters where the main departments are concentrated is located in the United Kingdom at JustPark Parking Limited Kentish Town Road, 106-110 London, England NW1 9PX, United Kingdom. If you are going to visit the main office to discuss important corporate matters, familiarize yourself with the JustPark address on the map.

The company customer service team operates during the following business hours: Monday through Friday from 8 a.m. to 8 p.m. and from 9 a.m. to 6 p.m. on Saturday and Sunday. During bank holidays, JustPark customer service is available from 9 a.m. to 4 p.m. The mentioned schedule is indicated taking into account the England time zone, which is GMT+1. As for the emailing way of communication, wait for a response within 48 hours.

JustPark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call JustPark is 442033189792. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call JustPark mainly because of request for information, activation/ cancellation and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

JustPark Website:

JustPark Help Center:

Corporate Office Address:

JustPark Parking Limited
Kentish Town Road, 106-110
London, England NW1 9PX
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 9:00am - 6:00pm

More contact details

JustPark Rating Based on 8 Reviews

Rating details

2.1
more details
Price Affordability
Product or Service Quality
Billing Practices
Customer service

Rating stats

Rating trend

How Good is JustPark's Customer Service?

Debbora Qxn
Debbora Qxn
Feels Disappointed | May 09, 2024

Very poor. Just a system generated email referring to the options on website. 3 x this happened. Rubbish.

Read full quote
Amonie Lvw
Amonie Lvw
Feels Disappointed | Feb 22, 2024

No communication from email

Read full quote

Summary of JustPark Customer Service Calls

71 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JustPark?

Request for Information Question:

  • “Confirmation of P&O Cairnryan Ferry Terminal car park”
  • “Speak to customer service”
  • “Enquiry”

Activation/ Cancellation Question:

  • “Cancelled parking space”
  • “I want cancel my booking and get a Refund”
  • “Can't activate my account”

Product/ Service Question:

  • “Parking location didn’t work”
  • “Cannot purchase new batch of tickets”
  • “Stuck in car park”

Refund Question:

  • “Awaiting my refund”
  • “Refund”

Payments and Charges Question:

  • “Payment”
  • “Problem with payment”

Shipping and Delivery Question:

  • “Wrong size of vehicle parked on my driveway”

Return/ Replace Question:

  • “Change vehicle reg”

Other Question:

  • “Trying to set up new app”
  • “Parking”
  • “Booking parking ticket”

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