You can reach out to the financial company via several Justice Federal Credit Union phone numbers, depending on your needs. For general inquiries, dial 800-550-5328. If you're in the local Washington, D.C. area, call 703-480-5300. To report a lost or stolen credit card, dial 866-820-3036, while applications regarding lost/stolen debit cards are accepted at 888-918-7749. You’ll find the rest of Justice Federal Credit Union's contacts on the “Contact Us” page. To access it, follow “Contact Us” at the bottom of the official company website.
The company provides the following Justice Federal Credit Union email address for written communication: jfcu@jfcu.org. It is suitable for general inquiries related to financial services. In addition to the Justice Federal Credit Union customer service email address, the company provides contacts for specific needs, such as emarketing@jfcu.org for marketing inquiries, cservices@jfcu.org for card services, and others. To see the whole list of Justice Federal Credit Union contacts for written communication, visit the “Contact Us” page.
The Justice Federal Credit Union headquarters is situated in the United States at 5175 Parkstone Drive, Suite 200, Chantilly, VA 20151. This is the central hub where key departments are based. For VISA payments, use the following Justice Federal Credit Union address: Justice Federal Credit Union PO Box 71050, Charlotte, NC 28272-1050.
Justice Federal Credit Union's hours of operation are Monday through Friday from 8:30 a.m. to 8 p.m. EST. Card assistance and other urgent matters are resolved 24/7. We recommend that you recheck the financial company hours, as they may vary over time. The actual schedule is indicated on the “Contact Us” page.
The Justice Federal Credit Union website provides several convenient options for online support. For real-time assistance, use the online chat option accessible in the lower-right corner. Click on it to open a separate window, where you should click on the “Start Conversation” button to send a message to a virtual assistant, Ellie. The company also provides a secure email service option. It is available on the “Contact Us” page, which you can access from the bottom menu. In the “Email” block, click on the “Secure email service” red button, then fill out the required fields.
