London, England
1 comment
Not resolved

My website is down for several weeks now and they are doing nothing.The first time i contacted them about the issue i have been told to buy a dedicated IP if i want my website to be up again.

I am contacting the technical support every day in the last few weeks and all they are saying is that they'r "specialists" are working to get the server up again.For how long? It has been more than a month now.

The funniest thing is that on the status page: https://www.justhost.com/cgi/serverstatus/ they show that there is nothing wrong with my website, how is this possible?

No compensation, no real help from them. I am trying to move from there but i can't get my databases so I'm stuck.

I can't access anything. No ftp, no cpanel, no email..

Review about: Just Host Web Hosting.

I didn't like: Hate it, Unprofessional.

Review #733039 is a subjective opinion of a user.

2.3
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Just Host?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1063717

same thing with me too, outrageous and criminal

You May Also Like

Highster Mobile - Lies. Highster Mobile "Purchased BECAUSE it was a lifetime access purchase. That was the reason. 8 months later, I'm locked out with no warning, no ability to save my data. The website STILL..." Read more Domainracer - Excellent services for a great price Domainracer "Their SSD-based hosting offering is excellent bang, and the few issues I've encountered were addressed quickly and competently, with no follow-up required.As reseller customers are happy with their web hosting..." Read more A useful Review of Agriya From Jonathan Carroll & Inspirational Success Speech by Agriya’s Dynamic VP Ms. Sheerin Banu Agriya "Two of Agriya’s special clients Jonathan and Casey express their gratitude towards Agriya’s responsive service. Here they are discussing our efforts in assisting them to establish a fundraising website for..." Read more Teletrac - Exploitive, Poor Service, Have absolutely no intention of providing a service. Intent on getting you in a legal pickle and extorting you for money. Teletrac "Where do I begin????? Every single complaint on this forum, is happening to me.Tbe term "Scam" comes to mind. I aquired their "service" on 11/19/2016. I told them I was..." Read more Quay Eyeware - QUAY Australia doesn't stand behind its products Quay Eyeware "Cute glasses however terrible quality! Cheap plastic...I purchased them online at Nordstrom.com. I owned the AVIATOR for 2 months and when I put it on my head it snapped. I..." Read more Raymour and Flanigan - No shape retention in foam cushions Raymour and Flanigan "Bought a beautiful set for our den that will be 2 years old the end of June. Called back in March and had to wait 3 weeks for tech to..." Read more Qugenix Rx Org - Very Poor Customer Service/ Product not what was advertised Qugenix Rx Org "I failed to read all the fine print, I assume. As I thought I was getting a 'free trial' just paying postage. Something that was suppose to make me look..." Read more Freedompop - The WORST experience with a phone carrier I have EVER HAD Freedompop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more