Just Energy Phone Numbers and Emails

Toll-Free Number:

  • (877) 913-3076
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Customer Service:

  • (833) 757-1614
    Illinois customers
  • (866) 283-3108
  • (866) 288-3105

Customer Service Center:

  • (866) 587-8674

Investor Relations:

  • (866) 864-7668

Media Relations:

  • +1 905 670 4440


  • (855) 841-9086

Just Energy Emails:

Customer Service
Investors/ Franchising
Privacy Inquiries
PR Inquiries
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How to Contact?

Most Popular Number:

(877) 913-3076
Total calls: 14 Last call: Dec 6, 2023

What Is the Just Energy Customer Service Phone Number?

Should you require assistance or need to reach out to Just Energy customer service, there are a variety of contact numbers made available for convenience. The toll-free Just Energy phone number is 1-877-913-3076; similarly, for customers based in Illinois, the contact number is 1-833-757-1614. You can also call Just Energy at 1-866-283-3198 and 1-866-288-3105, which are also dedicated to customer service. With the help of these Just Energy phone numbers, contact their customer service and receive tailored assistance based on your needs. Whether you require assistance with billing and account management, billing issues, energy plan information, plan selection, and service outages, among others - contact Just Energy for all kinds of assistance.

Does Just Energy Have 24-Hour Customer Service?

While Just Energy 24-hour customer service is unavailable, they offer assistance during specific hours. For residential customers, Just Energy hours are from Monday to Friday, starting at 8 AM and ending at 7 PM CST. Also, Just Energy customer service hours are from 9 AM to 6 PM CST on Saturdays. Similarly, commercial customers can enjoy the same Just Energy hours as the residential clients, which are from Monday to Friday from 8 AM to 7 PM CST. When you require assistance outside the mentioned hours, use the Frequently Asked Questions (FAQ) sections on the Just Energy website. This resource has been thoughtfully curated to answer frequently asked questions and offer guidance in resolving issues autonomously when the Just Energy customer service team is unavailable.

How To Contact Just Energy Support via the Website?

To contact Just Energy via the official Just Energy website, begin by heading to the website and navigating to the "Contact Us" section. Once on the page, locate the "Contact Customer Support" form, where you have to input your name, email address, phone number, customer account information, and residential address. Also, select the reason for your inquiry and explain the specific issue or information you need in the provided text box. After completing the form, click submit, and your request will be sent to the Just Energy customer service team. Alternatively, contact Just Energy for a quicker response, and click on the chat icon to initiate the chat session. Then, provide your name, address, and email to start the live chat session. This online contact method offers a convenient way to access assistance and information from the Just Energy customer service team.

What Is the Just Energy Corporate Address?

The corporate office of Just Energy company is situated at Just Energy, 5251 Westheimer Ct, Houston, Texas 77056, United States. This address is a focal point to contact Just Energy, including their corporate team, account section, and customer service team. Although in-person visits may only sometimes be required, having this address available to communicate your issues and concerns is advantageous. However, for immediate assistance, utilize the Just Energy emergency numbers and other methods to contact the customer service representatives, who are well-equipped to address your concerns and inquiries.

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Contact Information

Just Energy Website:

Just Energy Help Center:

Corporate Office Address:

Just Energy
5251 Westheimer Ct
Houston, Texas 77056
United States


1(888) 548-7690

Just Energy Rating Based on 2 Reviews

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Summary of Just Energy Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Just Energy?

Payments and Charges Question:

  • “Bill inquiry”
  • “The light bill was paid yesterday and it's been over 24 hours and still have no lights on”
  • “Set up payment plan”

Account Question:

  • “Account overdue”
  • “Need my account number”

Request for Information Question:

  • “To check out how this works opening an account”

Product/ Service Question:

  • “Disconnect of service”

Activation/ Cancellation Question:

  • “Renewal of contract”

Other Question:

  • “Por pago de factura”
  • “Need you new meter install”
  • “Transferred electricity today but I still have no power”
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