Contact Just Energy Customer Service

While Just Energy 24-hour customer service is unavailable, they offer assistance during specific hours. For residential customers, Just Energy hours are from Monday to Friday, starting at 8 AM and ending at 7 PM CST. Also, Just Energy customer service hours are from 9 AM to 6 PM CST on Saturdays. Similarly, commercial customers can enjoy the same Just Energy hours as the residential clients, which are from Monday to Friday from 8 AM to 7 PM CST. When you require assistance outside the mentioned hours, use the Frequently Asked Questions (FAQ) sections on the Just Energy website. This resource has been thoughtfully curated to answer frequently asked questions and offer guidance in resolving issues autonomously when the Just Energy customer service team is unavailable.

To contact Just Energy via the official Just Energy website, begin by heading to the website and navigating to the "Contact Us" section. Once on the page, locate the "Contact Customer Support" form, where you have to input your name, email address, phone number, customer account information, and residential address. Also, select the reason for your inquiry and explain the specific issue or information you need in the provided text box. After completing the form, click submit, and your request will be sent to the Just Energy customer service team. Alternatively, contact Just Energy for a quicker response, and click on the chat icon to initiate the chat session. Then, provide your name, address, and email to start the live chat session. This online contact method offers a convenient way to access assistance and information from the Just Energy customer service team.

The corporate office of Just Energy company is situated at Just Energy, 5251 Westheimer Ct, Houston, Texas 77056, United States. This address is a focal point to contact Just Energy, including their corporate team, account section, and customer service team. Although in-person visits may only sometimes be required, having this address available to communicate your issues and concerns is advantageous. However, for immediate assistance, utilize the Just Energy emergency numbers and other methods to contact the customer service representatives, who are well-equipped to address your concerns and inquiries.