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Contact Just Energy Customer Service

How to Reach a Person at Just Energy

Verified Contact Information

Toll-Free Number:

  • 1-877-913-3076
Call Now
Send Message

Customer Service:

  • 1-833-757-1614
    Illinois customers
  • 1-866-587-8674
  • 1-866-283-3108
  • 1-866-288-3105

Investors/ Franchising:

  • 1-866-864-7668

Media:

  • +1 905 670 4440

Sales/ Reservations:

  • 1-855-841-9086

Customer Service:

cs@justenergy.com
cswest@justenergy.com

Investors/ Franchising:

info@justenergy.com

Legal:

privacyofficer@justenergy.com
Privacy Inquiries

Media:

pr@justenergy.com
PR Inquiries

Just Energy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Just Energy Phone Number
1 (877) 913-3076
Average Calls duration
2 minutes
Most Popular Just Energy Email Address
cs@justenergy.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Account, product/ service, payments and charges
View full overview

How to Contact Just Energy?

Most Popular Number:

(877) 913-3076
Total calls: 24 Last call: Jul 14, 2026

Should you require assistance or need to reach out to Just Energy customer service, there are a variety of contact numbers made available for convenience. The toll-free Just Energy phone number is 1-877-913-3076; similarly, for customers based in Illinois, the contact number is 1-833-757-1614. You can also call Just Energy at 1-866-288-3105, which is also dedicated to customer service. With the help of these Just Energy phone numbers, contact their customer service and receive tailored assistance based on your needs. Whether you require assistance with billing and account management, billing issues, energy plan information, plan selection, and service outages, among others - contact Just Energy for all kinds of assistance.

While Just Energy 24-hour customer service is unavailable, they offer assistance during specific hours. For residential customers, Just Energy hours are from Monday to Friday, starting at 8 AM and ending at 7 PM CST. Also, Just Energy customer service hours are from 9 AM to 6 PM CST on Saturdays. Similarly, commercial customers can enjoy the same Just Energy hours as the residential clients, which are from Monday to Friday from 8 AM to 7 PM CST. When you require assistance outside the mentioned hours, use the Frequently Asked Questions (FAQ) sections on the Just Energy website. This resource has been thoughtfully curated to answer frequently asked questions and offer guidance in resolving issues autonomously when the Just Energy customer service team is unavailable.

To contact Just Energy via the official Just Energy website, begin by heading to the website and navigating to the "Contact Us" section. Once on the page, locate the "Contact Customer Support" form, where you have to input your name, email address, phone number, customer account information, and residential address. Also, select the reason for your inquiry and explain the specific issue or information you need in the provided text box. After completing the form, click submit, and your request will be sent to the Just Energy customer service team. Alternatively, contact Just Energy for a quicker response, and click on the chat icon to initiate the chat session. Then, provide your name, address, and email to start the live chat session. This online contact method offers a convenient way to access assistance and information from the Just Energy customer service team.

The corporate office of Just Energy company is situated at Just Energy, 5251 Westheimer Ct, Houston, Texas 77056, United States. This address is a focal point to contact Just Energy, including their corporate team, account section, and customer service team. Although in-person visits may only sometimes be required, having this address available to communicate your issues and concerns is advantageous. However, for immediate assistance, utilize the Just Energy emergency numbers and other methods to contact the customer service representatives, who are well-equipped to address your concerns and inquiries.

PissedConsumer Club

Contact Information

Just Energy Website:

Just Energy Help Center:

Corporate Office Address:

Just Energy
5251 Westheimer Ct
Houston, Texas 77056
United States

Fax:

1(888) 548-7690

Summary of Just Energy Customer Service Calls

33 TOTAL
CALLS
01:46 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Just Energy?

Payments and Charges Question:

  • “Billing”
  • “Need a payment arrangement”
  • “Bill extension”

Request for Information Question:

  • “To talk to you”
  • “To check out how this works opening an account”

Product/ Service Question:

  • “Disconnect of service”
  • “Outage”

Account Question:

  • “Account overdue”
  • “Need my account number”

Website/ Application Question:

  • “Need you new meter install”

Activation/ Cancellation Question:

  • “Renewal of contract”

Other Question:

  • “Money-ish”
  • “Pagar factura”
  • “My life supposed to been on at 12 AM and there are not on”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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