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Contact Juno Lighting Customer Service

How to Reach a Person at Juno Lighting

Verified Contact Information

Toll-Free Number:

  • 1-800-922-9641
Call Now
Send Message

Claims:

  • 1-770-785-9511
    Fax
  • 1-770-922-9000

General Info:

  • 1-800-705-7378

Legal:

  • 1-844-228-4899
    Privacy Inquiries

Technical Support:

  • 1-800-535-2465
    Controls
  • 1-800-313-2557
    Holophane and American Electric Lighting

Claims:

corporatecompliance@acuitybrands.com

Legal:

privacyissues@acuitybrands.com
Privacy Inquiries

Technical Support:

techsupport-commercialindoor@acuitybrands.com
Commercial Indoor (Panels, Troffers, Wraps)
techsupport-outdoor@acuitybrands.com
Commercial Outdoor (Area, Poles, Wallpacks, Floods)
dtltechsupport@acuitybrands.com
Dark to Light
techsupport-downlightingaccenttrack@acuitybrands.com
Downlighting And Track
techsupport-emergency@acuitybrands.com
Emergency (Emergency Exits)
fresco-support@acuitybrands.com
FRESCO
techsupport-healthcare@acuitybrands.com
Healthcare Lighting
productsupportinf@acuitybrands.com
Holophane and AEL
techsupport-hydrel@acuitybrands.com
Hydrel
techsupport-industrial@acuitybrands.com
Industrial (High Bay, Low Bay, Strips)
techsupport@iotaengineering.com
IOTA / Power Sentry (Emergency Batteries, Inverters)
techsupport-decorativeresidential@acuitybrands.com
Juno, Undercabinet, Wafers, Indoor Residential
lcd-support@acuitybrands.com
LC And D
techsupport-mark@acuitybrands.com
Mark Architectural Lighting
nlightair-support@acuitybrands.com
nLight AIR
nlight-support@acuitybrands.com
nLight Wired
nlightxpoint-support@acuitybrands.com
nLight Xpoint
techsupport-peerless@acuitybrands.com
Peerless
techsupportreloc@acuitybrands.com
Reloc
techsupport-outdoordecorativeresidential@acuitybrands.com
Residential Outdoor
techsupport-roam@acuitybrands.com
ROAM
ssi-support@acuitybrands.com
Sensor Switch
techsupport-smartconnected@acuitybrands.com
Smart Connected (Juno AI)
synergy-support@acuitybrands.com
SYNERGY
techsupport-winona@acuitybrands.com
Winona

Juno Lighting Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Juno Lighting Phone Number
1 (800) 922-9641
Most Popular Juno Lighting Email Address
techsupport-decorativeresidential@acuitybrands.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Product/ service, request for information and return/ replace
View full overview

How to Contact Juno Lighting?

Most Popular Number:

(800) 922-9641
Total calls: 67 Issue resolved: 1 Last call: Oct 1, 2025

Multiple helplines are available to reach the company agents for different matters. The toll-free number, 1-800-922-9641, is active to contact the customer care team for general queries and concerns between business hours. Users seeking to submit their claims can fax 1-770-785-9511 and 1-770-922-9000 for efficient assistance. The Juno Lighting customer service number 1-800-705-7378 is active for general inquiries. Those with privacy concerns can contact the respective agent at 1-844-228-4899. Clients requesting technical support can call the Juno Lighting phone number 1-800-535-2465 during office hours. The number 1-800-313-2557 is also active for similar purposes. When calling the company agent, users must provide all the required information to help in identity verification and better assistance.

Several emails are available to contact different company departments for queries and concerns. Clients intending to submit their claims can write to corporatecompliance@acuitybrands.com. The email address corporatecompliance@acuitybrands.com is published to contact the legal department for privacy concerns. Those requesting technical assistance with commercial indoor products can use the Juno Lighting email techsupport-commercialindoor@acuitybrands.com to contact the respective agent. The email techsupport-outdoor@acuitybrands.com is also available for similar purposes. Juno Lighting also handles similar queries and concerns at dtltechsupport@acuitybrands.com and techsupport-downlightingaccenttrack@acuitybrands.com between business hours. Clients with concerns regarding emergency exits can email techsupport-emergency@acuitybrands.com or fresco-support@acuitybrands.com for help. Lastly, techsupport-healthcare@acuitybrands.com is the email for technical assistance with healthcare lighting. Several other email addresses are also available on the Juno Lighting website that customers can use according to the department they are concerned about.

The Juno Lighting Group is in the United States at 1170 Peachtree Street, NE, Suite 2300, Atlanta, Georgia 30309-7676. Consulting the corporate office is best for critical and sensitive matters. Those with general queries and concerns can also visit Juno Lighting's address for ACUITY BRANDS LIGHTING, INC, at One Lithonia Way, Conyers, GA 30012. The company also has a corporate compliance office at 1400 Lester Road, Conyers, Georgia 30012, for users in the respective region to consult. If in-person visitation is inconvenient, sending a letter to the headquarters is also an option for safe communication and better assistance. However, that is only feasible if the matter is complex or sensitive. Calling or emailing the customer care team is a better option for general queries and concerns.

Users can explore several methods to consult the customer care team by clicking Contact Us on the Juno Lighting website's homepage. Those with queries about warranty, careers, purchasing, employees, and media can consult the information on the website for self-assistance. The company website also features online resources about products and services and links to the Juno Lighting app and various social media platforms for customer convenience. To access more advanced features for personalized assistance, sign into your registered account using your login credentials or create a new one on the platform.

PissedConsumer Club

Contact Information

Juno Lighting Website:

Juno Lighting Help Center:

Corporate Office Address:

Juno Lighting Group
1170 Peachtree Street, NE Suite 2300
Atlanta, Georgia 30309-7676
United States

Other Info (opening hours):

ACUITY BRANDS LIGHTING, INC

One Lithonia Way

Conyers, GA 30012


Corporate Compliance

1400 Lester Road

Conyers, Georgia 30012


More contact details

Summary of Juno Lighting Customer Service Calls

76 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Juno Lighting?

Product/ Service Question:

  • “Product information”
  • “Faulty lights”
  • “Warranty”

Request for Information Question:

  • “Question for tech support”
  • “Help with lighting”
  • “Tech support”

Return/ Replace Question:

  • “Replace”
  • “Need replacement light driver”
  • “Need to replace one of your down haze cone lighting”

Website/ Application Question:

  • “Website”
  • “The application does not allow me to register”
  • “Installation trouble”

Payments and Charges Question:

  • “Restocking charge”

Shipping and Delivery Question:

  • “Issues dimming led juno treams with caseta dimmer lutron”

Other Question:

  • “Hearing a buzzing sound Juno wafers”
  • “Warrenty”
  • “Juno trac lighting”

Compare Juno Lighting Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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