Juicy Couture irresponsibly cancelled my order

12 of 28 Juicy Couture reviews

I brought many things on Juicy Couture official website in BlackFriday due to the cheap price.I received the confirmation of order via email.

But, after two days, the company sent the email to cancel my orders due to the website's bug about the promotion code. This is a cheating of promotion. The customers should not have taken the consequences of your fault.

I strongly asked for the return of my order and the same price on the order, but the customer service denied my request, which made me heavily upset.Here, I am looking for other customers who had the same experience with willingness of legal help.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Product or Service Quality
Delivery Service
Customer service
Price Affordability
Diversity of Products or Services
Advertised vs Delivered

Reason of review:
Not as described
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Online Order
Review category
Auctions and Internet Stores
review #563347

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12 of 28 Juicy Couture reviews

Nov 29, 2014 #907689

There is no law to help you. They made a mistake. You should accept the apology and the special coupon code and get on with your life.
The law does not require them to give you the mistake discount.

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