Contact Judith Leiber Customer Service

Making a return or exchange is easy. Please be sure to let The Company know the reason for the return and the item(s) The User of Website wish to return. The Customer will receive a Return Authorization number from judithleiber.com Please follow the return instructions provided with The Client's order. All returns of new and unused merchandise must be made within 15 days of receipt of The Client's order. The merchandise must have all tags still attached and must be repacked in the same original packaging it was shipped to The User in. Returned merchandise must also include the original gift box and dust bag. Once the return is authorized The Client may use the preprinted Fed-Ex label included with The Client's order to ship this return. Upon receipt of returned merchandise, Judith Leiber reserves the right to deny a refund of the merchandise if it does not meet the return policy requirements.

To read more: https://judithleiber.com/pages/returns

To read more: https://judithleiber.com/pages/shipping

Website may need to update this Privacy Policy from time to time. The Company recommend that The User of company services regularly check this page to ensure that The Customer have read the most recent version. The Site collects certain information when The Customer interact with the Site. Details of The Customer's visits to the Site including, but not limited to, The Client's computer's IP address, password information, page interaction information, traffic data, location data, web logs, and other data about the resources that The User access. If an order is placed with Judith Leiber Website need to hold personal information including The Customer's name, email address, phone numbers, home address, shipping and credit card billing address(es) so that The Company can process and fulfil The Client's order. Website only save credit card information for those customers that have registered on the Site. Saved credit card details will never be shared with third parties and will only be used to process The Client's order, using Judith Leiber's' payment partner's systems.

To read more: https://judithleiber.com/pages/privacy-policy

The Customer can shop at JudithLeiber.com without creating an account. However, register with judithleiber.com and The User will be able to enjoy the following benefits: Track The Customer's orders and review past purchases. Please be assured that The Client's personal information is kept private and confidential, and at no point will The Company share it with a third party. For more information, please read Company's Privacy Policy here. To re-set The Customer's password, follow the 'LOST PASSWORD' instructions on the SIGN IN page. Please note, for security reasons The Company are unable to send The Client's old password via email. To help ensure that The Client's shopping experience is safe, simple and secure Judith Leiber.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data The User of company services send to judithleiber.com over the internet. JudithLeiber.com ships worldwide with the exception of Thailand, Malaysia and Indonesia.

To read more: https://judithleiber.com/pages/faq