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Contact JTV Customer Service

JTV Phone Numbers and Emails

Toll-Free Number:

  • (800) 581-3002
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JTV Emails:

Customer Service
Legal
Privacy Inquiries, Privacy Inquiries
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How to Contact JTV?

Most Popular Number:

(800) 581-3002
Total calls: 13 Last call: Dec 18, 2024
author avatar
PissedConsumer Reporter

Jtv customer service phone number is 800 581 3002. This is the toll-free telephone number to get in touch with the sales department of the Jtv firm. The customer care experience specialists are available at 800 550 8393. The fax support number is 865 692 1346.
During the conversation with the specialists you can ask direct questions about the ordering, services, membership or conditions of the exchange. The employees operate the Jtv phone number within business hours.

Jtv email is customercare@jtv.com. This is the mailing address of the customer experience team. Clients can use this contact way to report about problems and solve issues related to purchasing, ordering and other difficulties.
When you have questions about compliance, send the letter to askthecomplianceOoficer@jtv.com. Agents consider the requests in a few days and send the response to the emails. This Jtv contact method allows you to create the letter of the free format and attach files. In the request you can ask to provide you with examples of available jewellery.

Jtv address is 9600 Parkside Drive Knoxville, Tennessee 37922 United States. The company does not have other offices than the Jtv headquarters. To review the assortment and choose the product, open the online store. The location of the head office you can use to send claims and complaints. Whether the question is in the quality, turn to the sales team via email or the head office address.

Jtv live chat is presented on the site. Open the website and press the chat icon at the right down part of the screen. The online chat is operated by the Jtv AI bot which generates responses in a few minutes. To review the assortment, press the Shop icon at the top of the page. The quality, warranty and other policies are available at the bottom of the page.

JTV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call JTV is 8005813002.

  • The longest wait times are on Friday and Tuesday, while the shortest are on Wednesday and Monday.

  • People call JTV mainly because of product/ service, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

JTV Website:

JTV Help Center:

Corporate Office Address:

Jewelry Television
9600 Parkside Drive
Knoxville, Tennessee 37922
United States

JTV Rating Based on 2 Reviews

Rating details

2.5
more details
Price Affordability
Advertised vs Delivered
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of JTV Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JTV?

Product/ Service Question:

  • “Broken bracelet”
  • “Broken earrings”

Payments and Charges Question:

  • “Payment”
  • “Trying to make payment”

Cards Question:

  • “Credit card info”
  • “I need my 243.07 back on my card”

Request for Information Question:

  • “Checking on repair”
  • “Question about my gemstone collection”

Return/ Replace Question:

  • “Returns”

Account Question:

  • “Transfer of a promotional balance”

Other Question:

  • “I place a order I don't received thecmercgsndis”

Compare JTV Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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