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Contact Journee Customer Service

How to Reach a Person at Journee

Verified Contact Information

Customer Service:

  • +44 330 058 2587
    WhatsApp
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Journee Emails:

Customer Service
General Info

How to Contact Journee?

How to Contact Journee?

The company has published a single official phone number, +44 (330) 058-2587, to consult its agents via WhatsApp for queries and complaints. This number is active during regular support hours and ensures quick responses to all requests. In addition to general information and assistance, clients can use the Journee contact number for help with bookings, changes, cancellations, itinerary questions, payments, and refunds. Calling the user support team will also ensure quick responses to travel documentation, rebookings, account support, and general travel inquiries. Regardless of their purpose, customers must share all requested details with the agent to ensure a seamless experience.

Unlike its official helpline, the company has published two email addresses for user support. The first one, sendmeaway@journeetrips.com, has been published to relay specific or technical concerns to the customer care team. Clients using this email address must include a clear subject line indicating their intended department and a detailed description of their problem. Those who want general information about the company can use Journee’s contact email info@journeetrips.com to reach its agents during working hours. Sending a letter to the corporate office is also a form of written communication ideal for complex and sensitive cases. Consumers who prefer this option can use the address Journee Ltd, Pill Box, 115 Coventry Road, London, England E2 6GG, United Kingdom.

The company's official website features several options to reach its agents, including Journee’s chat, WhatsApp number, and email addresses. Clients can also use the links to connect with the agents via Instagram, TikTok, and Facebook during customer support hours. In addition, the Journee website features an FAQ section with several self-service resources to benefit consumers with general issues or inquiries. This information is accessible 24/7 for user convenience.

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Contact Information

Journee Website:

Journee Help Center:

Corporate Office Address:

Journee Ltd
Pill Box, 115 Coventry Road
London, England E2 6GG
United Kingdom

Summary of Journee Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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