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1.7

Our stove is within the warranty period. It's had a minor problem since it was installed.

It would leak smoke through a particular seam during downdraughts.

We called the shop we purchased it from, and they came out today.

They took the stove apart, and determined that a bolt was missing.

They replaced the bolt, reassembled the stove, and presented me with a bill for $200, saying Jotul covered the rest.

Huh?

The stove is under warranty.

Stay away from Jotul.

I came here to post a review, and now I've read dozens of 1-star reviews. NO ONE is happy with this company.

Emission standards have changed for wood stoves, so most of their woodstove line has been dropped anyway.

Jim

User's recommendation: Don't buy Jotul.

Monetary Loss: $200.

Preferred solution: My $200 back that I had to pay for warranty work..

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