Contact joomag Customer Service

Several email addresses are available to contact the company agent for inquiries and assistance. For accounting, billing, and related concerns, email the business representative at billing@joomag.com. People with problems to express to business customer service can write to business@joomag.com during office hours. The email address info@joomag.com is specified to seek general information from the company agent. To contact Joomag support for privacy inquiries, email privacy@joomag.com. Customers can also write to legal@joomag.com to share other legal concerns with the relevant agent. Lastly, support@joomag.com is the email to request assistance with general and technical issues during business hours. Although reliable, emailing is not recommended for sharing personal or sensitive information since that involves the risk of privacy breaches.

Individuals can use their Joomag login details to access their registered account on the company website or click on Customer Support to connect with the business agent online. Those signing into their accounts can select live chat support to submit requests for assistance Monday through Friday between 7:00 AM and 7:00 PM EST. Responses to the messages received during these hours are quick.
This option is best for queries about products, online editors, privacy and access control, branded viewers, email marketing, branded apps, forms, analytics, and integrations. Customers can also consider live chat an alternative to downloading the Joomag app for sharing sentiments and feedback and requesting solutions for digital publishing, account-based marketing, sales enablement, and demand generation.