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Contact Jones New York Customer Service

How to Reach a Person at Jones New York

Verified Contact Information

Toll-Free Number:

  • 1-855-562-1835
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Jones New York Email:

Customer Service
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How to Contact Jones New York?

Most Popular Number:

(855) 562-1835

The Jones New York phone number is (855) 562-1835. This is the customer service line for inquiries about orders, shipping issues, payment questions, return and exchange requests, and other concerns. The Jones New York customer service agents are available from Monday to Friday between 9 a.m. and 5.30 p.m. CST.

The Jones New York email is customerservice@jny.com. If you have an order issue, product inquiry, problem with a return, or need assistance with something else, send your message to this address. Alternatively, buyers have the option to submit their comments via the Jones New York website or connect with the support department via live chat.

The Jones New York support services are available on weekdays only from 9 a.m. to 5.30 p.m. CST. Customers can get in touch with the team by phone and via live chat during these hours. Public holidays may affect the usual Jones New York hours of operation. The number of consumer requests is higher during the holidays, so it may take the support team longer to respond. Additionally, the company may be closed on some major holidays such as Christmas. You should contact the team for detailed information about the holiday exceptions.

The Jones New York website allows customers to contact the support team via live chat. Also, there is an online inquiry form for comment submission. To use any of the options, scroll down the page and follow the “Contact Us” link. After that, you can select whether to fill out the form or start a live conversation with a support agent. Consider using Jones New York's live chat when you need quick assistance. If the issue is not time-sensitive, send it via the form.

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Contact Information

Jones New York Website:

Jones New York Help Center:

Corporate Office Address:

Toula JNY Investments LLC
2551 SW Grapevine Parkway
Grapevine, Texas 76051
United States

Other Info (opening hours):

Mailing Address:

JNY

2551 SW Grapevine Parkway,

Grapevine, TX 76051


Customer Service Hours:

Monday - Friday: 8:30am - 5:30pm CT

More contact details

Summary of Jones New York Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jones New York?

Return/ Replace Question:

  • “Return”

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