Jones Junction damaged my vehicle and do not care!

48 of 68 Jones Junction reviews

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a speed violation in my vehicle by a delivery worker during their drop off and pick up service, dirtied my interior with oil smudges and paint debris, then when they tried to fix the paint...they painted over the exhaust and the under carriage of my vehicle with the wrong color white!Terrible, The co-owner Steve Smeltzer did not care enough to meet with me and told me if I didn't want to drive a 45 minutes to see him I was on my own.

I have photos, emails, and video of everything!

Terrible, Terrible, Terrible.Steer Clear!!!

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service

Reason of review:
Poor customer service
Preferred solution:
Repair done by another authorized Subaru dealership and reimbursement for the cost of cleaning the interior of my vehicle.
Monetary loss:
Product or service
2014 Subaru Legacy
Review category
review #534865

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48 of 68 Jones Junction reviews

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