Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished

9 of 68 Jones Junction reviews

took my tundra in for a few dents and broken window on the passenger side.after two weeks the truck wasn't finished no calls so i finally went in and found out that the tech ran it into the frame rack and cut the side wall of the driver front tire.they assured me that they would take care of this and all 4 tires would match.

another week goes by and finally get a call it is ready so i go in to get it and the front tires aren't even the same tread pattern or model tire as the back also the tailgate is full of scratches and the passenger door still isn't right.after talking to the manager the tires aren't available that i have and they aren't going to replace all 4. it has been there for 34 days so far and still isn't finished. if anyone else has a problem like this i would suggest contacting the attorney general office I AM.

the first and second photo are before they touched my truck.the third is after they said it was finished.

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  • What I liked
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  • What I disliked
    • If i could give 0 stars i would

Reason of review:
Order processing issue
Product or service
2011 Toyota Tundra
Review category
Dealers
review #924847
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9 of 68 Jones Junction reviews

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