Largo, Florida
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
0 comments

I purchased an Omega watch two years ago which was supposed to be new. After few months it stopped working and I sent it for repair. It arrived back from repair after approx. 5 months in working condition

Now it stopped working again but Jomashop sais sorry the warranty is two years and expired in mid February (now is mid March!).

Considering buying a discounted watch from Jomashop Think twice!

I believe I received a used watch at first and now they do not want to fix few months after arriving from repair. I have paid more then 6K for Timex quality and no service!

Product or Service Mentioned: Jomashop Repair.

Reason of review: Poor customer service.

Monetary Loss: $6700.

Preferred solution: Let the company propose a solution.

Jomashop Cons: Customer service.

  • Nonexistent Customer Service
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