Columbia, South Carolina

The watch that was ordered for a retirement gift was placed on backorder, so when I called to follow up with the shipping details, the first lady I spoke with said that she would change the 3 day shipping to 2-day shipping at no extra cost to me, and that it would be shipped that night. Long story short, the 2 day shipping was not correct, and the watch was not shipped out when it was supposed to me.

I called to complain and WAS HUNG UP ON 3 TIMES, and the rude "customer service coordinators" told me multiple time that it was my problem to correct by returning the order. HUNG UP ON 3 TIMES and was told to rectify my own problem.

Reason of review: That I will never do business w/ this company again.

Jomashop Cons: No resolution was offered.

  • Wrong Delivery Info
  • Worst cutomer service
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