199 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.1

The watch (Victorinox Chronograph 1/100) arrived with some functions (chronograph) not working. The chronograph did not set to Zero and I was unable to reset the digits.

Also, the calendar did not move properly and went from "19" to "11" the next day. The second hand was not adjusted properly and did not stop at the time as displayed in the instruction for setting the time, date etc.

Customer service department was unreliable and unfriendly when asked to facilitate resolution or return. Several people did not return email and one person yelled at me when I asked more details what would happen after I send the watch back, including refund, exchange etc.

Reason of review: Bad quality.

Monetary Loss: $250.

Preferred solution: Full refund.

Jomashop Pros: Website.

Jomashop Cons: Bad quality no customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Very worst services i have ever seen , product of quality is very bad also no educated people are sited their to provide full information. Please don't buy any product from Jomso.

Jomashop Reviews

  1. 174 reviews
  2. 97 reviews
  3. 85 reviews
  4. 16 reviews
  5. 14 reviews
Jomashop reviews