Long Beach, California
Not resolved
0 comments

First, I did not know Joma sold gray market watches with no factory warranty. My Citizen watch stopped working after a year, I think I wore it three times as I have a watch collection.

Tried to reset to the correct time but could not. Called Joma for an RMA number for their advertised 5 year warranty on Citizen. Was told the watch stem is not covered by warranty----- What ? How am I supposed to set the correct time without using the stem ??

They said they would "Try" to repair the watch but if I "Broke" the stem, it would not be covered.

I did not "break" the stem. Beware, these people are not reputable

Reason of review: Warranty issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Jomashop Reviews

  1. 135 reviews
  2. 76 reviews
  3. 70 reviews
  4. 11 reviews
  5. 10 reviews
Jomashop reviews