Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
0 comments

My order was not delivered for over a month. The company did not issue refund and did not deliver the order.

I have been trying to contact customer service over the phone but no answer after waiting on line for very long time. The chat does not work either. They provide the same answer again and again over email basically stating that order was sent to me via USPS.

I contacted USPS but they could not provide any information related to my order and told me to work with the seller. I would never buy from them again and strongly recommend to stay away from this company.

Product or Service Mentioned: Jomashop Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $135.

Preferred solution: Full refund.

  • Worst cutomer service
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment