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I ordered watches a while ago, and although in the 'Track & Trace' service my parcel was 'delivered' I never actually got it. I called Jomashop's CS twice.

First time I was advised to ask my neighbors if they got the parcel. Unfortunately, they didn't. This prompted me to call second time. The CS representative notified me about refund process already taking place, and suggested to place a new order.

That's pretty much it. Since I have to write 100 words, I'll just add: bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl bl

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

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