i was charged 204.99 for a web purchase I did not make.
I tried to call Jomashop.com but when you call the 877 toll free number
you are asked to enter a 1 or a 2 or a 3
No matter what number i picked the message said that my choice was not valid each time. I tried to dial 0 for the operator but that was not a valid number. This is very frustrating to say the least . I then called the main 212 number in New York. Again I got same choices, same result.
i finally kept saying operator and got another message that the call volume was high and call back later . So they really don't care about customer service.
Reason of review: Cant get through phone system.
Monetary Loss: $205.
Preferred solution: Let the company propose a solution.