Burbank, California
Not resolved
2.0
Details
0 comments

i was charged 204.99 for a web purchase I did not make.

I tried to call Jomashop.com but when you call the 877 toll free number

you are asked to enter a 1 or a 2 or a 3

No matter what number i picked the message said that my choice was not valid each time. I tried to dial 0 for the operator but that was not a valid number. This is very frustrating to say the least . I then called the main 212 number in New York. Again I got same choices, same result.

i finally kept saying operator and got another message that the call volume was high and call back later . So they really don't care about customer service.

Reason of review: Cant get through phone system.

Monetary Loss: $205.

Preferred solution: Let the company propose a solution.

  • Unauthorized Credit Charge
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