I bought TAG Heuer Carrera from them. It arrived loose in the box and several things were broken. But the main part - the watch did not keep the time! So I ran the serial number on Trusted but it didn't show as genuine. I contacted their support and after I got tru their BS they approved me to return the watch.
You think it's over? *** no - they kept me hanging for several weeks and then they told me no refund because of the scratch on the watch! But I told them about those things SAME DAY I got the watch!!! So now - no money, no watch (they told me they will ship it to me but who need broken fake watch?!)
I closed the dispute with my CC because they promised me to issue a refund.
Guys, if you wanna good watch - just look elsewhere. This schmacks should be out of business...
Product or Service Mentioned: Tag Heuer Watch.
Reason of review: Damaged or defective.
Monetary Loss: $3500.
Preferred solution: Full refund.
I didn't like: Quality of the product and customer service.