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Top Question

what is the cod i should use to connect 24 hours Phones: (877) 834-1434/(212) 924-9925 if i am calling from Dubai

1 answer
Irene Moore
#1678637
If you need any assistance, you may reach out to Jomashop Customer Service directly via Contacts tab on Pissed Consumer. You should use the code: +1.
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Does Jomashop offer any discounts or coupons?

1 answer
Irene Moore
#1678616
At present Jomashop.com offers the following coupons:
  • Extra $10 off orders $200 or more. Expires May 5, 2019
  • Extra $20 off orders $600 or more.

    Expires May 5, 2019
  • Extra $50 off orders $1200 or more.

    Expires May 5, 2019
  • Free Next Day Air Delivery on orders over $1000. Expires May 5, 2019
You should select the discount code you want to use and enter it when prompted during the checkout process. 
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Is Jomashop safe?

1 answer
Irene Moore
#1678629
This question seems to be quite frequent with Jomashop customers. For instance, in a Rolex Forum, several people have asked the same thing “Is Jomashop legit?” According to the replies provided, the merchant is trustworthy.

The only negative mentions were about the warranty as the company replaces the manufacturer’s warranty with their own Jomashop warranty. On the flip side, we have received a plethora of negative Jomashop reviews concerning orders of defective or damaged products, mainly Jomashop watches, as well as issues with Jomashop returns and repairs.

Please check out comprehensive information regarding this issue given in the article Jared vs Jomashop vs The Bradford Exchange Pros and Cons.
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What is Jomashop return policy?

1 answer
Irene Moore
#1678633

According to the Jomashop return and exchange policy, if you are not satisfied with your purchase, you may exchange or return it for a refund within 30 days from shipping from the company warehouse (excluding shipping and handling charges). Note: you may exchange or return it for a refund within 14 days from delivery for pre-owned items.

It is subject to a Return Merchandise Authorization from Jomashop.com. The cost of shipping will be deducted from your total refund. You can request an RMA (Return Merchandise Authorization) number by going to the Return Center or by calling Jomashop.com. Some items on Jomashop.com may be considered special items and may have a limited return policy.

All purchases, accessories, serial-numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. If you need any assistance with your return, please call Jomashop Customer Service at (877) 834-1434.

You can also use a live chap option on the company website.

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