Las Vegas, Nevada
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Ordered a men's Citizen Eco-Drive watch. On Citizen's website they show the watch with luminous hands, on Jomashops site they also show the watch with luminous hands.

But the watch I received doesn't have luminous hands. I also had trouble setting the Date on the watch.

I contacted Jomashop by email and left a voicemail message. Never got a response! Customer service is not in their vocabulary.

So, I'm not sure what to think of this company. I'm not sure if my watch is real, or a knock-off. After three months it so far is keeping good time. But to play it safe, I won't buy from them again.

With that I said, buyer beware!!!

Reason of review: Poor customer service.

Jomashop Cons: Customer service.

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