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3.3
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I ordered now the second time a montblanc nightflight backpack bag. In december I maked the first buy with the advise that the delivery will be in until 6 working days.

After 6 working days I asked where my bag is and they answered that they need more 4 working days after 4 working days they told me they need more 3 working days. I canceled my order. Now I done the same buy. On the site from Jomashop the bag will be in until 6 working days shipped.

After the 6 working days I sent an email and ask where the bag is.

No response until today. For me the site is offering materials what they not have.

Product or Service Mentioned: Jomashop Shipping Service.

Reason of review: Poor customer service.

Preferred solution: sent me the bag.

Jomashop Pros: Price of the product.

Jomashop Cons: No resolution was offered.

  • Jomashop Poor Professional Service
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