Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Bought a Longines watch, arrived oct 6, on the morning of October 7 I sent the first email to Jomashop customer service saying that the watch came not working. Just got an automated reply saying that they were on holidays and they would come back on oct 9.

I waited until Oct 17 in the morning and posted a bad review then they quickly replied 7 hrs later offering their help. I communicated that afternoon and have no reply. 2 days later I sent another email.

And here I am. Still waiting for a reply, but apparently they just reply when they found their name on social platforms so in that case, be my guest.

Product or Service Mentioned: Longines Conquest Watch.

Reason of review: Damaged or defective.

Monetary Loss: $579.

Preferred solution: Full refund.

I didn't like: Product condition, Unprofessional conduct with ordering and delivering products.

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