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1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
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I have spent more than 10k $ on this website and I cannot get somebody to answer my calls or emails. I placed an order for two watches, but was notified later that one is not in stock, but it's very questionable that they don't mention that when you are shopping.

I tried to contact the shop several times, by email, live chat, telephone, or their web customer service and received no response. Literally nobody answers. I placed the order again for the same item a month later, because this was a gift I had promised for my sister's wedding, and 1 month past the wedding, I still couldn't find out where the missing item was. Again I was notified that the item is out of stuck AFTER I made the purchase.

I do online shopping all the time, and this is Single–handedly the worst experience I have had with a shop. DO NOT SHOP at Jomashop.

Product or Service Mentioned: Jomashop Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $4000.

Jomashop Pros: Low prices.

Jomashop Cons: Terrible customer service.

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