San Francisco, California
Not resolved
1.0
Details
0 comments

I have ordered a Armani watch and its been 4 weeks now I have not received it. As per the receipt of my order the delivery duration was within 1 week.

The customer service representative is very very rude and has no answer to when I can received it.

All of a sudden now after 4 weeks of nagging behind them again when I am trying to search my order and ask them about its whereabouts, its showing that my order number is incorrect.

This was the worst worst experience ever.

I am not sure now whether my order still exists will I receive the watch or even the fact how do I cancel it as they are not accepting my order number anymore.

Product or Service Mentioned: Jomashop Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Jomashop Cons: Customer service, Delivery time, Customer service was very unprofessional, Rude customer service, I am waiting fopr my order and the order num.

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