I called several times in an attempt to return the defective Invicta watch they sent me. No one picked up the phone, it just places you on hold.
I finally emailed them & they said that it was two days after my one-month return policy. They replied to my email after one week. I emailed a lady named Rina, I spoke to Ari & a "supervisor" named Roy. The supervisor hung up the phone on me after admitting that they hire temporary employees for the holidays that provide bad customer service.
They were unwilling to give me a refund.
PLEASE DO NOT PURCHASE ANYTHING FROM THEM. They are violating customer rights & keeping your money!
Product or Service Mentioned: Invicta Watch.
Reason of review: Return, Exchange or Cancellation Policy.