Madison, Mississippi
Not resolved
2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
0 comments

I bought my daughter a watch for Christmas, she wore it twice. We thought the battery was dead and replaced it.

Still didn't work. Took it to my high end jeweler and he said something was wrong with the watch. Took forever to get someone on chat but finally did. Told him I was sending it back, wanted a refund and I would just order a new one.

So sent it back, and weeks later I receive an email stating that it was being repaired. I sent an email and said I don't need it repaired, I already have the new one. Heard nothing. Finally today someone responds and tells me that it had been repaired and was being shipped.

I emailed back and said no I need a refund. Then she tells me it had signs if wear!! HOW?!

So now it is end of February, and I sent it back at beginning of January...and I will now have 2 watches of the same kind. So irritated!

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment