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2 comments

Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months.

I am in India and bought it through one of my friend in US. Very poor and insensitive response from Jomashop when I complained about this. Waste of my money. No one cares and escalation matrix is not defined.

Be careful.

No one care about the customer and I doubt if the watch was a refurbished watch.

The Order Number is M1564647 and despite several mails and escalations, no change in their behaviour. Substandard and refurbished products (may be second hand or factory seconds ) is sold by Jomashop.

Product or Service Mentioned: Jomashop Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Let me allow to get it repaired in India and Jomashop must bear this cost..

Jomashop Cons: Product quality and service, Warranty service, Stay away, Customer services was unprofessional.

  • Jomashop Repair
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DearSnowshoe
#1486548

My goodness!!! I should have read these reviews prior to placing the order!!! What a scam Jomashop is!!!

ModernFieldSpaniel
#1486237

Extremely extremely disappointed by the Mido Watch that I have purchased. It stopped working after few months.

I am in India and bought it through one of my friend in US. Very poor and insensitive response from Jomashop when I complained about this. Waste of my money. No one cares and escalation matrix is not defined.

Be careful. No one care about the customer and I doubt if the watch was a refurbished watch.