Jomashop - Horrible customer service
These people are completely RUDE! their product is NOT less than the store if you have to return OR even exchange.
I spoke to "Roy" a supervisor who told me "if you dont want to pay for shipping then dont, keep the product and you wont pay for shipping, we dont have to run our business the way you want" then I asked to escalate the call and he said the only people higher than me are the owners and they are not available! HORRIBLE people to deal with HORRIBLE customer service.
and if for whatever reason you dont like what you get you WILL end up paying more than at the store once you add all the shipping expenses. Will never order from them again.
Reason of review: Poor customer service.
Monetary Loss: $45.
Preferred solution: Deliver product or service ordered.
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