Newberg, Oregon
Not resolved
1.9
Details
2 comments

08:39

Yehan

It's been 5 day's since I ordered, I still have not received a shipping email. What's the delay?

08:43

Leo

Welcome to Jomashop's live chat. My name is Leo and I will be assisting you with your inquiries today. I will be with you momentarily. Thank you for your patience.

08:43

Leo

Hi Yehan, how can I help you today?

08:44

Yehan

08:39

Yehan

It's been 5 day's since I ordered, I still have not received a shipping email. What's the delay?

08:46

Yehan

M1358486

08:46

Leo

thank you M1358486

08:46

Leo

that item is on back order

08:46

Leo

06-27-16 12:00:36: Emailed BO Customer CZJY0040-59L will ship in 1 to 2 Weeks

08:46

Yehan

No cancel the order then. I can get them faster

08:47

Leo

the order is canceled

08:47

Yehan

You need to tell your customers this rather than making them wait

08:47

Leo

we emailed you yesterday did you see

08:47

Yehan

I need a confirmation email

08:47

Leo

we will email you one today

08:48

Yehan

Nope no email from you yesterday]

08:48

Leo

Im sorry Yehan our system emailed you

08:48

Leo

at 12 o clock about the back order

08:48

Yehan

I'm leaving a negative review

08:50

Leo

for yahoo mail ?

Product or Service Mentioned: Jomashop Shipping Service.

Reason of review: Order processing issue.

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Anonymous
#1178952

Yehan it looks like their system emailed you prior to you contacting their website in regards to the back order

If you missed the email you should check with "yahoo email" as the rep questsions at the end

Jomashop is a reputable business, I shop with them quite frequently

vam
#1178824

Yehan you should NEVER buy anything online !!!

I read your review and looks like you posted what they told you or copied and email but i can only guess

What you foolishly did was also posted how THEY DID TELL YOU LOL

You just made a fool of yourself by not looking for emails from them and getting upset worser part is 5 days as you state means you order over the weekend and expect an answer sooner than monday LOLOL

If anything you did Jomashop good by showing how they communicated the issue with you in a timely manner LOL

STOP USING THE INTERNET you clearly do not know enough about online ordering !!!!! ANGER will make you blind and lead you to foolish mistakes Victor

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