Contact Information

Jomashop Phone Numbers

Customer Service:

  • (877) 834-1434
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Jomashop Email:

Corporate Office Address:

140 58th Street Suite 3B
Brooklyn, New York 11220
United States



Other Info:

Mon–Thu 9am–6pm
Fri 9am–3pm

Help in Social Networks:

Summary of Jomashop Customer Service Calls

03:51 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Jomashop to Ask about:

Shipping and Delivery Question:

  • “Missing item”
  • “Parcel not delivered” , Review #1164767
  • “Delivery”

Employment Question:

  • “Somebody used my debit card to buy some item from yours..The amount is still on hold i want to cancel but I dont know the purchase no. the amount is AED 771.71 ending card number 29219 at jomanshop,brooklyn around 12:51 a.m. dubai time..”

Request for Information Question:

  • “Order Inquiry”

Other Question:

  • “Enquiry for myborder”
  • “Order not received” , Review # 1452724
  • “Tax fee”

Jomashop Rating Stats

1.9 out of 5 stars
based on 302 reviews
See all 417 reviews

Rating trend


Top Jomashop Services

Shipping Service, Customer Care, Watch Repair

Top Jomashop Products

Watch Warranty

Jomashop Pros and Cons

Pros: I liked the price, Price, Price of the product, Low prices, Website

Cons: Customer service, Complete lack of a customer service culture or training, Offered no resolution, Unprofessional conduct with ordering and delivering products, Stay away


Jomashop specializes in wholesale and retail of luxury goods. The company was founded by Marvin Sternberg in 1987. Its headquarters is based in Brooklyn, New York, USA. It's the only Jomashop location mentioned on the website. Jomashop offers fine writing instruments, fashion accessories, gift items, watches, and handbags. The company ships their products worldwide. It uses UPS and USPS delivery services. Jomashop returns are available within 30 calendar days of the original shipping date. The order status can be tracked on the company official website. Available payment options are Visa, MasterCard, American Express, Discover, and Wire Transfer. It is also possible to use PayPal service. The company has an affiliate program with commissions of referrals.

Jomashop reviews and complaints

Jomashop is ranked 140 out of 1160 in Jewelry and Accessories category

Area Served

USA, Other, Worldwide

Payment Methods

VISAPayPalAmerican Express

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Jomashop Stats

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