Not resolved
1.8
Details
0 comments

My husband bought me a $1,650 Omega watch for mothers day three years ago. Since, I've sent it in 3 times to get fixed b/c it keeps failing.

I just received my 3rd watch return today (each time it takes 8 weeks and they make me pay for packaging and want me to pay for shipping!) and my watch doesn't even tick. It completely doesn't work. Disaster. They state that anywhere I take my watch to get fixed will get the same overhaul, replacements etc.

however, they never get it right. Something is wrong with this watch and the manager says when they do overhaul, I'm getting a new watch.

Oh well each time they send it back, it's a dud! The turn around time is horrible and I don't feel like I should spend $150 on trying to have someone else fix something that's in the warranty period.

Product or Service Mentioned: Watch.

Reason of review: Bad quality.

Monetary Loss: $1650.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment