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Contact Joico Customer Service

Joico Phone Numbers and Emails

Toll-Free Number:

  • (800) 445-6426
Call customer service
Send Message

Customer Service:

  • (800) 267-4676
    Canada Toll Free
  • +3 149 255 3999
    The Netherlands

Headquarters:

  • (800) 805-6426
    Toll Free
  • (424) 308-0666

Legal:

  • (860) 571-2661
    Copyright Agent

Joico Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Joico Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Joico is 8004456426. 85% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Joico may ask you for the following information to identify you as a customer: first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Joico Website:

Joico Help Center:

Corporate Office Address:

Joico
5800 Bristol Pkwy
Culver City, California 90230
United States

Other Info (opening hours):

Mailing Address:

Henkel Privacy Inquiries

Compliance Officer

Henkel Corporation

One Henkel Way

Rocky Hill, CT 06067


Other Location:

2515 Meadowpine Blvd.

Mississauga, ON L5N 6C3

Canada

Fax: +1 (514) 426 3494


Grasbeemd 4

5705 DG Helmond

The Netherlands

More contact details

Joico Rating Based on 4 Reviews

Rating details

2.9
more details
Product or Service Quality
Value for money
Reliability
Advertised vs Delivered

Rating stats

Rating trend

How Good is Joico's Customer Service?

Audie Miv
Audie Miv
Feels Satisfied | Mar 19, 2024

I had a pleasant experience with the rep. I wasn’t upset or had any issues. I called because I was trying to see how I would get a level finder for hair. She directed me to a couple of places. Needless to say, none could help me

Read full quote
Khaden Lko
Khaden Lko
Feels Satisfied | Jun 05, 2023

I called on Sunday afternoon did not know the hrs.. left a message and some one from JOICO called me first thing Monday morning. I was quite impressed!!

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Shalene Qfi
Shalene Qfi
Feels Satisfied | Feb 11, 2023

The lady I talked to was a walking book of knowledge!

Read full quote

Summary of Joico Customer Service Calls

46 TOTAL
CALLS
01:56 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Joico?

Request for Information Question:

  • “Color question”
  • “Want to find out how to get a level finder”
  • “A question about a color from Joico”

Product/ Service Question:

  • “I have a problem with the color.”
  • “Technical advice”
  • “Complaint”

Return/ Replace Question:

  • “Return”
  • “Replace item”

Payments and Charges Question:

  • “Unauthorized Charges”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Other Question:

  • “Joico silver lights bleach problem burn”
  • “Lumi 10 problem”
  • “Joico color intensity rubbing off”

Compare Joico Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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