There is only one published telephone number for Johnsonville customer service, namely the toll-free number (888) 556-2728. Customer service can assist with issues, such as product complaints, taste concerns, packaging defects, and food safety. It will also help with online orders, sponsorships, and more. Customer service is available for live calls Monday through Friday from 8 AM to 6 PM CT.
If you prefer to communicate with customer service in writing, you can send your concerns by email to the Johnsonville email address. Although only one email address is available, customer service reads all emails received at forms@johnsonville.com. It will respond as soon as possible, and you can expect a response within 2 to 3 working days. Ensure that you provide your contact details in your email.
If you have unresolved issues or complex concerns, you can request an appointment with a senior representative at Johnsonville headquarters. Headquarters is accommodated at the corporate office. The address is Johnsonville, LLC, P.O. Box 906, N6928 Johnsonville Way, Sheboygan Falls, Wisconsin 53085, United States. If you can’t visit the representative in the office, you can send a letter addressed to the company’s headquarters. Someone from headquarters will come back to you.
You can contact the support team online via the Johnsonville website. It is recommended that, before you request assistance, you review the FAQs section on the website. You’ll find answers to many of your general questions there. If you don’t find what you are looking for, click on “Contact Us”. A form will appear on your screen. Choose a topic and then provide details. Ensure that you complete all the fields. You can attach photos if needed. A representative will follow up via your preferred method of communication. You can also follow Johnsonville on Facebook, Instagram, X, Pinterest, and TikTok.