Johnson and Johnson Insurance customer service handles user queries and concerns via the toll-free number (800) 487-7565 during office hours. For financing inquiries, dial (800) 868-5573 for efficient assistance. Locals can use the Johnson and Johnson Insurance phone number, (843) 577-0800, for similar purposes. Lastly, (800) 487-7565, ext 1, is the helpline to relay accounting and billing concerns to the relevant agent. Calling the customer service team is also best for claims, billing inquiries, policy information, account updates, and general assistance.
Use one of the four published emails depending on your reason for consultation. For financing queries, reach the relevant agent at finance@jjpf.com. The Johnson and Johnson Insurance contact email, processing@jjins.com, is also available for similar purposes. Those consulting for claims can write to claims@jjins.com during working hours. Lastly, marketing@jjins.com is the Johnson and Johnson Insurance customer service email for media and marketing inquiries. Users should note that emailing can be unsafe for sharing personal or sensitive information and should be avoided whenever possible. A better alternative is to visit the company headquarters at 200 Wingo Way, Mount Pleasant, South Carolina 29464, United States. Those unable to arrive in person can send a letter to PO Box 899, Charleston, SC 29402, to safely relay their concerns without confidentiality violations.
On weekdays, the Johnson and Johnson Insurance contact hours are 8:30 AM and 5:00 PM (local time). While the agents cannot respond on weekends or outside working hours, users can email their concerns or browse the featured information on the official website for self-help. Those seeking in-person assistance can make an appointment with the relevant agent over the phone and confirm the visiting time beforehand for convenience.
To consult Johnson and Johnson Insurance customer service online, open the company website and scroll to the bottom of the homepage to find the published helplines and office addresses. Depending on the nature of your issues, use one of these to connect with the company agents. Clients can also log in or sign up for an account on the platform for more personalised help. Those seeking to stay updated about the company’s latest news and policies can join them on Facebook, Instagram, and LinkedIn. Becoming part of a global community of users will also allow them to learn more about Johnson and Johnson Insurance and benefit from others’ insights.
