Johns Hopkins Hospital Customer Care Review from Manassas, Virginia

2 of 27 Johns Hopkins Hospital reviews

Tried to schedule an appointment with Andrea Cox about a vaccine. Wanted to help people in need with health problems. Was really trying to be charitable.

Wrote her an email on a Sunday night. She responded immediately and rudely that the trial ended Friday. Website says trial is ongoing for FDA phase I/II.

They need more rational doctors who actually get along with patients, or hire an admin assistant with basic social skills. Gosh, what the heck did I do wrong?!

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Reason of review:
Poor customer service
Product or service
Johns Hopkins Hospital Appointment
Review category
Hospitals, Clinics and Medical Centers, Doctors
review #950451

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2 of 27 Johns Hopkins Hospital reviews

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