Jofran Phone Numbers and Emails

Customer Service Number:

  • (508) 384-2496
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PissedConsumer Club

Contact Information

Jofran Website:

Jofran Help Center:

Corporate Office Address:

Jofran, Inc.
1 Jofran Way
Norfolk, Massachusetts 02056
United States

Jofran Rating Based on 2 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Style and Design
Advertised vs Delivered

Rating stats

Rating trend

How Good is Jofran's Customer Service?

Jayliah Ngi
Jayliah Ngi
Feels Disappointed | Dec 08, 2023

Chairs we bought were very expensive. Bar stool type chair. Feels like you slide off them when sitting. Have had them for 6 months. Told place we bought them they don’t care. They were told with in 30 days of purchase. Also rubber grippers on bottom of chair to protect from rod iron scratching floor don’t stay in there lace. We bought other chairs these just collect dust. The customer service that made the chairs the phone number has been discontinued and email no longer don’t work. We see these chairs for sale on marketplace place all the time for $49 so that tells me other customers having issues also.
Sad no one cares.

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Takai Mxt
Takai Mxt
Feels Disappointed | Apr 18, 2023

Phone just rings and rings and no answer

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Summary of Jofran Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jofran?

Product/ Service Question:

  • “Buy products”
  • “Defect bar stool”
  • “Broken chair”

Request for Information Question:

  • “Looking for a 4' round coffee table washboard grey”
  • “Question about the chairs I bought (the acacia wood) chairs that came with my table, the legs keep unscrewing and coming loose, what to do as i have already used gorilla wood glue”

Return/ Replace Question:

  • “Replacement for ***”

Shipping and Delivery Question:

  • “Shipping”

Payments and Charges Question:

  • “I need a bill of landing PO#117974,118088,118189”

Other Question:

  • “Purchase”
  • “Need repair advice”
  • “Needing assembly instructions”

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