Skip to content
Write review For Business
  • Login

Contact Jockey Customer Service

How to Reach a Person at Jockey

Verified Contact Information

Toll-Free Number:

  • 1-800-562-5391
Call Now

Jockey Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Jockey Phone Number
1 (800) 562-5391
Average Hold Time
00:00:33
Average Calls duration
4 minutes
Jockey Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
Contact Method Distribution
100% phone
View full overview

How to Contact Jockey?

Jockey's telephone number is 800 562 5391. The customer care department operates the support number to allow specialists to get information related to the items and products offered by the company. If you wonder whether the shipment to your location will be free, call the Jockey customer service phone number. The managers will record your request and provide the response or call back later to help.

Jockey email is not available to reach the customer care department in a written method. You can submit the request using the online contact form on the site. Open the website, and click the Contact Us section at the downside of the page. On the screen, you will notice the Email Us button. The online contact table will appear on the page. Insert information about your name, email, and number. Submit the application and the support managers will reach you after the consideration.

Jockey address is PO Box 1417 2300 60th Street Kenosha, Wisconsin 53140 United States. The
Jockey headquarters address you can use as mailing. Send claims, complaints and other written requests to the mailing address. The corporate office managers will regard the request and send the written response to your mailing address.

Jockey hours are Monday through Friday from 7 a.m. to 8 p.m. CST. On weekends the customer care department is available from 9 a.m. to 5:30 p.m. CST. The online chat of the company is on the line 24/7. Of the schedule changes, you will review it on the website.

Jockey website offers clients to find support via the chat. Open the Jockey site and click the icon of the chat at the right down side of the page. Send the message and the AI will not send the response in a few minutes.

PissedConsumer Club

Contact Information

Jockey Website:

Jockey Help Center:

Corporate Office Address:

Jockey International, Inc.
PO Box 1417 2300 60th Street
Kenosha, Wisconsin 53140
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 am - 8:00 pm CST

Saturday - Sunday: 9:00 am - 5:30 pm CST

More contact details

Why Customers Call Jockey?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 19%
  • Shipping and Delivery 16%
  • Product/ Service 16%
  • Activation/ Cancellation 13%
  • Return/ Replace 13%
  • Request for Information 13%
  • Refund 6%
  • Account 3%
  • Cards 3%

Customer Inquiries & Issues

19%
  • "I ordered underwear in July 3 and wonder where it is."
  • "To order"
  • "Order new briefs"

Shipping and Delivery

16%
  • "Wrong order need help… Your message is saying you are open Sat-Sun at 9am"
  • "Received jockey women's joggers in wrong size. I ordered medium but large were sent 3 Items"
  • "Pakcage not delivered"

Product/ Service

16%
  • "Failure of product"
  • "Complaint"
  • "Product problem"

Activation/ Cancellation

13%
  • "Unsubscribe"
  • "Cancel order"

Return/ Replace

13%
  • "Return"
  • "Label for returns"

Request for Information

13%
  • "Update zip code on my order"
  • "I need to know what I last ordered"
  • "Looking for my order"

Refund

6%
  • "refund"
  • "About refund"

Account

3%
  • "My id plz an block"

Cards

3%
  • "Unable to complete order, would not let me use a credit card"

Compare Jockey Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Jockey India
Jockey India Customer Service
Hanes
Hanes Customer Service
stars-rating-fill
4.5 out of 5
Fruit of the Loom
Fruit of the Loom Customer Service
stars-rating-fill
1.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Jockey? What happened? What can we help you with?
Submit review Don't show this popup
Jockey
Reviews Contacts Community