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Contact Jockey Customer Service

Jockey Phone Numbers and Emails

Toll-Free Number:

  • (800) 562-5391
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How to Contact Jockey?

Most Popular Number:

(800) 562-5391
Total calls: 35 Issues resolved: 4 Last call: Nov 21, 2024
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PissedConsumer Reporter

Jockey's telephone number is 800 562 5391. The customer care department operates the support number to allow specialists to get information related to the items and products offered by the company. If you wonder whether the shipment to your location will be free, call the Jockey customer service phone number. The managers will record your request and provide the response or call back later to help.

Jockey email is not available to reach the customer care department in a written method. You can submit the request using the online contact form on the site. Open the website, and click the Contact Us section at the downside of the page. On the screen, you will notice the Email Us button. The online contact table will appear on the page. Insert information about your name, email, and number. Submit the application and the support managers will reach you after the consideration.

Jockey address is PO Box 1417 2300 60th Street Kenosha, Wisconsin 53140 United States. The
Jockey headquarters address you can use as mailing. Send claims, complaints and other written requests to the mailing address. The corporate office managers will regard the request and send the written response to your mailing address.

Jockey hours are Monday through Friday from 7 a.m. to 8 p.m. CST. On weekends the customer care department is available from 9 a.m. to 5:30 p.m. CST. The online chat of the company is on the line 24/7. Of the schedule changes, you will review it on the website.

Jockey website offers clients to find support via the chat. Open the Jockey site and click the icon of the chat at the right down side of the page. Send the message and the AI will not send the response in a few minutes.

Jockey Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Jockey is 8005625391.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call Jockey mainly because of return/ replace, request for information, shipping and delivery.

PissedConsumer Club

Contact Information

Jockey Website:

Jockey Help Center:

Corporate Office Address:

Jockey International, Inc.
PO Box 1417 2300 60th Street
Kenosha, Wisconsin 53140
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 am - 8:00 pm CST

Saturday - Sunday: 9:00 am - 5:30 pm CST

More contact details

Jockey Rating Based on 3 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Customer service
Value for money

Rating stats

Rating trend

Summary of Jockey Customer Service Calls

35 TOTAL
CALLS
02:48 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jockey?

Shipping and Delivery Question:

  • “Wrong order need help… Your message is saying you are open Sat-Sun at 9am”
  • “Received jockey women's joggers in wrong size. I ordered medium but large were sent 3 Items”
  • “Pakcage not delivered”

Request for Information Question:

  • “Update zip code on my order”
  • “I need to know what I last ordered”
  • “Looking for my order”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Cancel order”

Return/ Replace Question:

  • “Return”
  • “Label for returns”

Product/ Service Question:

  • “Purchase underwear one month ago and hole in back side”
  • “Please connect me regarding a return label needed. I want a person asap!”

Refund Question:

  • “Refund”
  • “About refund”

Cards Question:

  • “Unable to complete order, would not let me use a credit card”

Other Question:

  • “Order new briefs”
  • “Wheres my order”
  • “Nikar panti”

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