Contact Jobcase Customer Service
How to Reach a Person at Jobcase
Verified Contact Information
Customer Service Number:
-
1-617-758-2001
Accounting/ Billing:
billing-support@jobcase.com
Customer Service:
support@jobcase.com
Jobs/ Career:
talent@jobcase.com
Legal:
Media:
Jobcase Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Jobcase Phone Number
1 (617) 758-2001
Average Calls duration
1 minute
Most Popular Jobcase Email Address
billing-support@jobcase.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Request for information, employment and return/ replace
Jobcase Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Jobcase Phone Number | 1 (617) 758-2001 |
| Average Calls duration | 1 minute |
| Most Popular Jobcase Email Address | billing-support@jobcase.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Request for information, employment and return/ replace |
Contact Information
Jobcase Website:
Jobcase Help Center:
Corporate Office Address:
Jobcase, Inc.
201 Broadway, Suite 7
Cambridge,
Massachusetts
02139
United States
Summary of Jobcase Customer Service Calls
77
TOTAL
CALLS
CALLS
01:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jobcase?
Request for Information Question:
- “Speak to a representative”
- “To speak to an representative”
- “To check application updates”
Employment Question:
- “Job searching”
- “Jobs”
- “Need a job”
Product/ Service Question:
- “Access to Facebook new phone”
- “My apple phone was in my pocket and it purchased a Jobcase coach. I didn’t want to purchase this”
- “Tech help”
Return/ Replace Question:
- “I need to change the number on file and can't do it through the app”
- “Returning call from Mary”
- “Change job preference to Remote”
Website/ Application Question:
- “Wal-Mart application”
- “Set app won't take my resume”
Payments and Charges Question:
- “Because I am getting charged for something I didn’t sign up for”
- “Need info on possible fraud”
Account Question:
- “Delete account”
- “You do not listen to the zip code I live in 65536 is where I live.”
Activation/ Cancellation Question:
- “Cancel subscription”
Staff Question:
- “I got a call from someone but lost service”
Other Question:
- “I can't get resume phone number edit”
- “Info talk to the recruiter”
- “Not in my field”
Compare Jobcase Customer Service To
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Jobcase